Job Summary:
The Receptionist is responsible for greeting and assisting visitors, answering and directing calls, and providing administrative support to various departments. This role requires excellent communication skills, a friendly and welcoming demeanor, and the ability to manage multiple tasks efficiently. The Receptionist will also handle basic financial tasks using QuickBooks, including entering invoices, ensuring accurate record-keeping and transactions. They will act as the first point of contact for clients and visitors, representing the company with professionalism and courtesy.
Key Responsibilities:
- Greeting Visitors:
- Welcome visitors warmly and direct them to the appropriate person or department.
- Ensure all visitors sign in/out and follow security protocols.
- Phone Management:
- Answer and route incoming calls to the correct extensions or departments.
- Take detailed messages and relay them accurately.
- Administrative Support:
- Assist with clerical duties such as filing, photocopying, and maintaining office supplies.
- Prepare and distribute mail, packages, and deliveries.
- Schedule appointments and manage meeting room bookings as required.
- Financial Tasks Using QuickBooks:
- Enter invoices accurately and ensure timely processing.
- Record receipts and other financial transactions.
- Assist in generating financial reports and reconciling accounts.
- Handle basic bookkeeping tasks, such as monitoring accounts payable and receivable.
- Maintain accurate and up-to-date financial records.
- Customer Service:
- Address client and visitor inquiries professionally and provide information as needed.
- Handle minor complaints or escalate to appropriate personnel.
- Data Entry & Record Keeping:
- Maintain visitor logs, contact lists, and other records accurately.
- Input data into spreadsheets or databases as required.
- Office Management Support:
- Help keep the reception area and other common areas tidy and organized.
- Coordinate with office management on supply inventory and ordering.
Qualifications:
- High school diploma or equivalent; additional administrative or bookkeeping training is a plus.
- Proficiency in QuickBooks with experience entering invoices and handling basic financial tasks.
- Previous experience in a receptionist or administrative role preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Friendly, professional, and customer-oriented attitude.
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Expected hours: 36 per week
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Front desk: 2 years (preferred)
- Administrative experience: 2 years (preferred)
- QuickBooks: 1 year (preferred)
Language:
Work Location: In person
