Job Description
The Administrator position is primarily responsible to support Sales Representatives with administrative duties. The incumbent will report to the Regional Sales Manager who reports to the VP of Roofing Sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Entering and tracking all project orders
- Salesforce Specialist
- Strategic Alignment Tracking
- Assisting with Concur reports, entering on rep’s behalf.
- Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc.
- Requesting Tremcare Quotes
- Submitting GC Requests Forms for team
- Pulling OLI reports for customers/reps
- Creating Material Lists in Salesforce for Reps/Contractors
- Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs
- Using Power Apps for P&R Requests
- Training reps on Power Apps
- Submitting documents for contracts, insurance requests, etc.
- Ordering supplies, samples
- Tracking of all project progress/product estimates in Salesforce
- Working with reps to enter all YE/Quarterly Estimates
- Tracking all drops/new contacts/meetings/roof inspections for SRTs
- Completing any other paperwork as needed
- Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.)
- Weekly WTC meetings for each rep (Running, taking notes, coordinating)
- Coordinating access and background checks as needed for secure sites, for both Tremco and WTC employees
- Managing communication between WTC techs and customers for Tremcare schedules and project schedules.
- Warranty Renewal/Extension Tracking/Submitting all paperwork
- Regional resource for whenever someone (Customer, WTC, Tremco, Contractor) has a question.
- Manage or contribute to special assignments and projects as required.
- Review operating practices and procedures and identify process improvements that can be implemented.
EDUCATION & QUALIFICATION:
- Associate degree or diploma from college or technical school
- Experience Required: 0-2 years
- Previous experience in the capacity of sales support, administrative assistant
OTHER SKILLS AND ABILITIES:
- Required to be well organized and flexible, with proven ability to maintain strict deadlines
- Ability to handle confidential information with tact and diplomacy.
- Strong verbal and written French an advantage.
- Superior written, oral, and digital communication skills
- Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel
- Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily
- Able to effectively communicate with field personnel at all levels
- Computer Literacy, E-mail, web, SAP, basic office suite experience
- Organizing, planning, and prioritizing administrative business functions
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry
Why Tremco?
Tremco is committed to the fundamental principle of equal employment opportunity. We are committed to treating people fairly, with respect and dignity, and to offer equal employment opportunities based on an individual's qualifications, performance and merit – free from discrimination based on race, color, sex, sexual orientation, religion, age, marital status, disability, or any other basis prohibited by law.
Benefits:
- Competitive base and bonus program
- Full benefits coverage without paying premiums from first day.
- Defined Benefit Pension Plan
- Voluntary Group RRSP program with company matching
Wellness:
- Health & Fitness Subsidy
- Opportunity to stay in Tremco’s beautiful Cottage
- Access to company EAP program
Accommodations for job applicants with disabilities are available on request. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
