WHO ARE WE?
We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 4 store locations, a Distribution Center and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades and Industrial users. We take pride in serving their needs. We are creating new and more opportunities for our team through expansion.
WHAT WE OFFER OUR EMPLOYEES?
- We are expanding and hiring candidates who are looking for growth and development opportunities within our field.
- Competitive compensation.
- Comprehensive Benefit Package – extended health, dental, long-term disability, and term life insurance.
- All Staff are full-time which creates a stable work environment.
- We are offering advancements through multiple channels – Contractor/Trade Sales, Distribution, and Head Office
Job description:
Reporting to the Store Manager, the Head Cashier occupies a critical position enabling the organization to achieve its objectives. Having a strong background in transactions management and team management, the desired candidate is ambitious, eager for success and results, has strong customer service experience, the ability to maintain and coordinate daily cash registers operations and ultimately demonstrates a passion for the tool industry. Demonstrating a structured management style, the head cashier leads a team that excels in the execution of all tasks according to the procedures established by the head office.
The candidate is responsible of transactions operations do by his team according to the company standards. The quality of customer service and the customer experience is his first priority. Also, the head cashier must demonstrate leadership towards his team in order to recruit, train, stimulate and develop a robust team dealing with daily tasks. The head cashier also excels at mentoring his team.
Main responsibilities:
- Demonstrate daily leadership skills to build and support cashiers’ team
- Handling payments by cash, cheque, credit card, e transfer or direct deposit
- Using scanner, cash registers, POS and computers
- Giving receipts, refunds, credits and assisting customers
- Stay up to date in promotions and inform the team
- Prepare team schedule
- Plan the store cleaning plan, display cases, shelves and aisles and execution through his team
- Sales oriented, he has the ability to develop relationship with customers
- Organize daily clerical tasks effectively (tills count, deposits, e-mails, action plans)
- Easy to work with and collaborative with head office and other stores to facilitate efficient communication
- Audit company standards to assure procedures conformity in transactions
- Prepare team performance management with area managers and meet team members
- Manage team performances.
Experience:
- Minimum 1 to 3 years of management in transactions operations
- Experience in the tool industry or other industry related to tooling will be consider as an asset
- Must have the ability to work in an organized manner, have a work ethic where judgment, logical reasoning and initiative are advocated and used daily
- Must have a vast customer service, transactions experience and have the ability to transmit it to his team
- Must know how to counter theft and prevent it
- Must be able to adapt to changes, delays and unforeseen events in a positive and professional manner
- Must be able to stand and/or walk for long periods of time and lift up to 25 pounds.
Skills
- Excellent business knowledge
- Ability to bring the team together towards a common goal
- High rigor towards money management
- Excellent attention to detail
- Excellent ability to develop, integrate and maintain work procedures
- Ability and thirst for continuous learning and ability to transmit the knowledge acquired to his team
- Excellent ability to communicate verbally and in writing
- Excellent interpersonal skills and ability to develop business relationships
- Excellent organizational skills and ability to multi-task
- Ability to achieve one or more objectives in a context of short deadlines
- Training in administration is an asset
This is a full-time, permanent position, 40 hours/week, the 5-day work week includes 2 days off per week, Sunday (closed) and one day during the week. One full weekend off each 4 weeks.
Job Types: Full-time, Permanent
Pay: $22.00-$24.00 per hour
Shift:
Work days:
- Monday to Friday
- Weekends as needed
Application question(s):
- Have you conducted performance reviews and weekly audits?
- Are you proficient at various POS systems?
- How many years of managerial experience do you have?
Education:
- Secondary School (preferred)
Experience:
- head cashiering or supervisory: 2 years (preferred)
Work Location: In person
