Venture outside the ordinary - TMX Careers
The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.
Ready to be part of the action?
You will leverage automation to improve efficiency, reduce costs, and drive business growth. You will maintain a high level of understanding of existing and newly integrated IT platforms. You need to have superior communication skills in the areas of presentation and support, both oral and written. The ability to socialize advanced technical solutions to non-technical business units, to collaborate with diverse technical teams in the areas of access management, corporate policies in regards to mobile device management, and general device/application troubleshooting will be required. The ability to “make things work”, relying on one’s own technical ability and experience, will be constantly tested. The candidate will be responsible for developing automated workflows using an IPaaS system or other mechanisms with the primary goal of streamline processes through automation and integration of various systems . The candidate must understand key SLA requirements and ensure they are met.
Department Overview
IT Corporate Services is a division of Global Technology Services focused on supporting enterprise-wide tools, applications, hardware, and infrastructure related to users and their day to day business line activities. IT Corporate Services manages technology in our internal office space, the TMX Broadcast Center, our corporate on-prem data center, and in the cloud. IT Corporate Services manages user experience through the Customer Support Center, the Desktop Support team, the Executive Services Support team as well as all Printing and Video capabilities within our office meeting spaces.
Key Accountabilities
- Automate processes using a low-code/no-code platform (Workato or similar)
- Develop integrations between existing and future systems, working directly with REST APIs or through an IPaaS
- Develop audit-proof systems and records; create quality control and assurance processes to prevent and check errors
- Support the evaluation and implementation of new enterprise technologies
- Provide day-to-day support to TMX Group employees; address technical questions, and troubleshoot issues with vendors
- Stay updated with industry trends: Keep abreast of emerging technologies, tools, and best practices in automation and financial technology, and proactively recommend innovative solutions to drive continuous improvement
- Problem solve and analyze complex workflows, identify inefficiencies, design and implement automated solutions.
- Explore, design, and implement opportunities for automation
- Leverage best practices, including packaging, security and release management
- Define and execute testing of acceptance criteria of system changes.
Must haves
- Post-secondary education in Information Technology, Computer Science, engineering or equivalent experience
- Experience with IAM solutions and best practices
- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and effectively present ideas and solutions to both technical and non-technical stakeholders
- Intermediate level knowledge of Google Workspace, Workday, ServiceNow, OKTA, and IPaaS solutions
- Fundamental understanding of an IT Management framework (preferably ITIL)
- Have built integrations using either REST or SOAP APIs
- Experience with any Cloud computing technologies such as Google Cloud, AWS
- Proficient in either/or Python, Javascript, or Powershell
- Good understanding of JSON and XML structures and schemas
- Experience building integration solutions with various enterprise cloud applications
Nice to haves
- Any Google Workspace or GCP certifications
- Business knowledge of Financial Services / Capital Markets
- Project management
In the market for…
Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led
Team Impact spreads social good via our giving strategy.
Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.
Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.
TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.
