Position Profile:
Position Overview:
Job Description: Development Coordinator
Humber River Health is lighting new ways in healthcare. In 2015, they opened North America’s Most Digital Hospital using leading-edge tech to provide exceptional patient care. The state-ofthe-art facility enables Humber River Health’s physicians and staff to deliver healthcare in new and innovative ways guided by an unwavering patient-centered philosophy. Over time, Humber River Health has creatively addressed the distinct needs of the community by expanding its services and successfully evolving into an integrated health system.
The organization is dedicated to fostering innovation and constantly seeking new, improved, and more efficient methods of delivering outstanding healthcare. Humber River Health Foundation raises funds to invest in the programs, technologies and equipment that makes superior patient care a reality. Since the day they opened their new facility, they have proudly stayed ahead of a changing world, always innovating to continue lighting new ways in healthcare now and into the future.
This spirit of innovation is powered by the Foundation’s donors and volunteers, who share their vision for a brighter future. Please refer to the Foundation www.hrhfoundation.ca and the Humber River Health website www.hrh.ca for additional information.
Working For Humber River Hospital Foundation (HRHF)
Working for HRHF means you will be part of a high performing, dynamic team of individuals who think entrepreneurially and work collaboratively to achieve our collective goal of lighting new way in healthcare.
As a member of the Foundation team, the Development Coordinator would receive a competitive salary and benefits package, professional development opportunities and an opportunity to join an innovative team with an ambitious future vision.
Hybrid work model, currently minimum 3 days in office.
Position Summary:
The Development Coordinator is an integral member of the development team providing administrative leadership and fundraising support for the Development Team.
Key Responsibilities:
- Provide fundraising and administration support for the Annual Giving program to ensure tasks and opportunities are executed in a timely fashion, with keen attention to detail
- Assist in developing and executing yearly business and marketing plans, including budget allocations and managing supplier relationships
- Execute a plan to convert donors to monthly giving and upgrade current monthly donors’ support
- Assist in developing and executing business and marketing plans for the Tribute Giving program (In Memory, In Honour, Gifts of Gratitude, Star is Born), including solicitation plan, enhancing marketing materials, and cross-promotion
- Build relationships with funeral homes in order to assist in the growth of the In Memory program
- Monitor program revenues and expenses to ensure they remain within budget
- Continuously evaluate the Annual Giving program for results and effectiveness and make recommendations for changes/improvements to help foster future growth
- Provide superior customer service to donors, prospects, board members, Hospital staff and other key stakeholders, in person, over the phone, and email
- Provide fundraising and administration support for the Development Team to ensure tasks and opportunities are executed in a timely fashion, with a keen attention to detail
- Prepare briefing notes, presentation slides, and call materials as required
- Conduct basic research for identified prospects to determine philanthropic capacity and interest
- Prepare Call Reports to collect all intelligence, outcomes and actions required
- Update Raiser’s Edge with Call Report outcomes, actions, notes, intelligence, and relationship connections and create new Raiser’s Edge Proposals as required
- Coordinate all details of prospect and donor tours; secure Hospital resources and tour path as appropriate
- Participate in Foundation events for cultivation, stewardship and fundraising purposes including weeknight and weekend events
Skills/Knowledge:
- University and/or College degree or equivalent combination of related education and business experience
- Interest in working in the Non-Profit sector, with a focus on Fundraising
- Demonstrated tact, diplomacy, creativity, and problem solving capabilities
- Ability to use sound judgment and maintain discretion and confidentiality at all times
- Strong interpersonal, organizational and analytical skills
- Excellent administrative skills including solid working experience using relevant technology such as Microsoft Word, Excel, PowerPoint, Microsoft 365/Outlook, Raiser’s Edge NXT and Zoom
- Ability to manage multiple priorities from different sources
- Exceptional verbal and written communication skills
- Strong customer service oriented approach complemented by excellent organizational and time management abilities
- A valid driver’s license and access to a vehicle is preferred
Related Experience:
- A minimum of one year administrative fundraising experience, preferably in a Hospital environment
- Demonstrated success in managing and forging relationships
- Demonstrated experience and expertise in Raiser’s Edge is a bonus
Note: Flexibility is necessary, as this position will be required to work some weekends and evenings.
Other duties as required.
