At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.
Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice.
We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to our UK operations based in Windsor, Ashford and Hull.
If you’d like to find out more about life at Neilson, check out the video below.
Job Description
We are currently looking for a highly skilled, driven, and enthusiastic Full-Time Life Insurance Sales Advisor to join our growing Canadian team! As a Life Insurance Sales Advisor, you will play a pivotal role in helping individuals and families make informed decisions about their financial security. Leveraging our product portfolio, you will provide expert guidance, build strong client relationships, and drive sales growth. You will work out of our Toronto, ON office located in the heart of the financial district.
Duties & Responsibility
- Be the voice of our company and manage a large volume of warm leads via inbound and outbound calls in a timely and efficient manner.
- Demonstrate in-depth knowledge of our life insurance products and their benefits with the ability to effectively communicate complex concepts to clients.
- Cultivate and maintain strong client relationships through exceptional communication and end-to-end service.
- Conduct thorough needs assessments to qualify and recommend tailored insurance solutions that align with customers’ unique needs and circumstances.
- Maintain a goal-oriented drive to meet weekly, monthly, and quarterly sales targets.
- Abide with phone calling compliance standards in collaboration with our Quality Assurance team for call monitoring purposes.
- Ensure all transactions and documentation comply with regulatory requirements and company policies.
Qualifications
- Must have an active Life License Qualification Program (LLQP) with the ability to register in any Canadian jurisdiction.
- Must be legally authorized to work in Canada.
- Previous customer service and/or sales experience is required.
- Proven track record in sales, preferably in the insurance or financial services industry.
- Experience working in a call center environment is an asset.
- Excellent written and verbal communication skills with professional phone etiquette.
- Demonstrates a high degree of emotional intelligence to approach sensitive topics, such as end-of-life planning and provide compassionate support.
- Experience working in a call center environment is an asset.
- Detail-oriented, active listening, problem solver, patient.
- Quick learner who can memorize scripts and adapt to them when issues arise during a call and have a drive to succeed.
- Results-driven with a commitment to achieving sales targets and thrives in a highly competitive sales environment.
- Possesses a growth mindset, with an openness to constructive feedback and an ability to adjust accordingly.
Additional Information
If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!
Accessibility for Job Applicants:
We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.
Equal Opportunity Employer:
Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.
