Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them appropriately
- Assist with check-ins, check-outs, and reservations
- Handle guest inquiries and provide accurate information about the facility
- Process payments and maintain guest accounts
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as data entry, filing, and proofreading documents
Qualifications:
- Previous experience in customer service or a similar role is preferred
- Proficiency in using phone systems and basic office equipment
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of clerical and administrative procedures
- Experience in a medical or dental office is a plus
This position offers the opportunity to work in a dynamic environment where customer service is key. If you are a detail-oriented individual with excellent organizational skills, we encourage you to apply for this position.
Job Types: Full-time, Part-time
Pay: $16.93-$19.00 per hour
Additional pay:
Benefits:
- On-site parking
- Store discount
- Wellness program
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed
Education:
- Secondary School (preferred)
Work Location: In person
