Staff - Union
Job Category
CUPE 2950
Job Profile
CUPE 2950 Salaried - Financial Proc. Spec 5 (Gr7)
Job Title
Payment Handling Specialist
Department
Financial Services | VP Finance and Operations
Compensation Range
$4,594.00 - $4,827.00 CAD Monthly
Posting End Date
November 21, 2024
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Payment Handling Clerk is responsible for overseeing, canceling, reissuing, and correcting failed payments and managing various complex payment account categories across the campus community. This position will provide simple advice in respect of the tax treatment of Non-resident withholding tax on services and royalties.
Organizational Status
This position reports to the Finance Services Manager and sits within the Financial Operations department. This position will work closely with the Treasury and Revenue Accounting, Accounts Payable, and Customer Support areas to provide support for the campus community.
Work Performed
1. Manages failed payments initiated by Accounts Payable, and works with the departments to correct bank account information. Downloads reports from RBC Portal and identifies payments and reason for failure. Communicates information with initiating department so they work with payees to resolve issue. Works with Supplier Setup group and International Payments group to update banking information in supplier files in Workday.
2. Cancels and/or reissues cheques and/or electronic fund transfers in a timely manner to prevent unauthorized depositing of funds. Works with Treasury to reissue cheque payments in escheated status.
3. Manages the University's various payment acknowledgement categories, such as customer refunds, expense payments and cash advance payments.
4. Calculates and approves the complex application of Non-Resident Withholding Tax for supplier invoices and expense reports. This may include the cost recovery of withholding tax, if required.
5. Reviews, calculates and applies the correct withholding tax amount based on eligibility for the simplified waiver for suppliers.
6. Provides advice on the tax treatment of Non-resident withholding tax on services and royalties. Escalate queries to the appropriate channels as required.
7. Reviews and generates tax forms and works with the admin team to ensure tax forms are printed and mailed out on a timely basis.
8. Supports the generation of non-resident XML files for CRA's annual submission.
9. Reviews TRANR and NR4s produced at year end in relation to software payments.
10. Reviews T4ANR, NR4 and AP T4A tax forms and produces tax form amendments, cancellations or replacements as required.
11. Performs other duties as required
Consequence of Error/Judgement
Incorrect or delayed payment of taxes can have significant financial consequences including fines and penalties. Actions taken or ignored by the Payment Handling Clerk has a direct impact on how efficiently and effectively systems and processes will perform and function. Errors in execution, judgment, poor analysis, conveyance of misinformation, incomplete information to customers, or failure to act decisively could have a detrimental effect within Financial Operations, and on the campus at large. Failure to uphold the University's Mission Statement and ethical principles could result in a loss of confidence in the Account Payable function within the UBC community.
Supervision Received
Reports to the Accounts Payables Manager. Organizes and prioritizes workload to meet service needs within guidelines.
Supervision Given
Is not required to supervise; may explain work procedures to new or inexperienced staff.
Minimum Qualifications
High school graduation, plus Certificate in Accounting or Payroll CPA Level 1, plus four years of related experience, or an equivalent combination of education and related experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications
Experience of working in tax and an accounting environment. Proficiency in data entry. Detail oriented with analytical and technical problem solving skills. Must possess the ability to exercise tact and discretion. Effective organizational, oral and written communication skills required. Must be able to multi-task, set priorities, manage workflow effectively, and meet deadlines. Must have effective interpersonal and customer service skills. Must be able to work independently and in a team environment. Ability to maintain accuracy and attention to detail. Computer experience required in MS office: excel (intermediate level). Workday experience preferred.
