About the Job:Reporting to the Marketing Manager, we are looking for a motivated and creative Sales and Marketing Coordinator to join our DANINI team in Mississauga, ON. This is an exciting opportunity for someone passionate about marketing, e-commerce, and design to support our sales and marketing efforts, with a focus on digital content, customer engagement, and e-commerce management. The successful candidate will help coordinate online and offline marketing initiatives, manage our website, and assist in increasing online sales through various channels.
About Us:DANINI is a dynamic menswear brand founded in Canada in 2017, committed to luxury, quality, and sophisticated style. Our exclusive collections are available through our website, in our branded showroom, and in select high-end retail locations. At DANINI, we foster a collaborative, innovative culture that values transparency, respect, and trust. We pride ourselves on delivering exceptional customer experiences, and we’re looking for someone who aligns with these values to join our team.
The Ideal Candidate:We’re looking for a Sales and Marketing Coordinator who embodies our core values and is ready to take on a variety of tasks that require both creative thinking and organizational skills. The ideal candidate will:
- Have a sales-oriented mindset and an eagerness to drive online sales.
- Communicate effectively, being well-mannered and articulate when engaging with customers and clients.
- Be professional, well-presented, and confident in managing diverse responsibilities.
- Possess excellent attention to detail, problem-solving skills, and the ability to work both independently and as part of a team.
- Have experience with photo editing tools (Canva, Photoshop), email marketing ( Mailchimp, Brezo), and social media platforms(LinkedIn, Instagram, Facebook).
- Be comfortable managing and updating e-commerce websites, processing online orders, and coordinating marketing efforts.
Responsibilities:- E-Commerce & Website Management:
- Manage and update the DANINI website to ensure product listings, prices, and content are current and accurate.
- Process online orders and sales, coordinating with the fulfillment team to ensure timely shipping and delivery.
- Monitor website performance, track sales metrics, and optimize the user experience to increase conversions.
- Update product catalogs on the website, ensuring accurate descriptions, images, and pricing.
- Sales & Marketing Support:
- Coordinate and execute digital marketing campaigns across various platforms, including social media, email marketing, and paid ads.
- Assist in creating engaging content for social media, emails, and the website, ensuring brand consistency.
- Write blog posts and marketing copy that align with brand messaging and drive customer engagement.
- Customer Engagement & Sales:
- Monitor online customer inquiries, resolve issues related to orders, payments, returns, and refunds, and maintain high levels of customer satisfaction.
- Engage with potential leads from trade shows, follow up on inquiries, and assist in the lead conversion process.
- Provide customer support and feedback on product orders, inquiries, and issues to enhance the customer experience.
- Marketing & Promotions:
- Assist in creating and executing promotional campaigns, product launches, and sales events, both online and offline.
- Analyze marketing data and reports to optimize strategies, increase engagement, and track ROI on campaigns.
- Collaborate with the marketing team to plan and execute seasonal sales promotions and online events.
- Administrative & Office Support:
- Perform various administrative tasks, such as preparing reports, maintaining customer records in QuickBooks, and managing product inventory data.
- Coordinate travel and event arrangements for marketing activities, including trade shows and product launches.
- Assist in maintaining a clean and organized office environment.
Qualifications & Skills:- Bachelor's degree in Marketing, Communications, Graphic Design, Business, or a related field.
- At least 2 years of experience in sales, marketing, or e-commerce management.
- Experience managing and updating e-commerce websites, processing online sales orders, and handling product updates.
- Proficiency in Canva, Photoshop, or other graphic design tools to create marketing assets and product images.
- Experience creating and managing email campaigns through platforms such as Mailchimp or Constant Contact.
- Familiarity with social media platforms (LinkedIn, Instagram, Facebook) and digital marketing techniques.
- Strong communication skills with a focus on customer satisfaction, handling inquiries, complaints, and returns.
- Solid experience with e-commerce platforms (Shopify, WooCommerce, etc.).
- Fluent in English, both written and verbal.
Additional Skills & Attributes:- Enjoys working with a team and contributing to shared goals.
- Strong attention to detail, ensuring accuracy in content, orders, and communication.
- Able to think critically and come up with solutions quickly, especially when dealing with customer issues or operational challenges.
- Ability to manage multiple tasks effectively, prioritize work, and meet deadlines in a fast-paced environment.
Job Type: Full-Time
Location: Mississauga, ON
Work Hours: 37.5 hours/week
Schedule: Monday to Friday, 8-hour shift
Benefits: On-site parking
We review applications on an ongoing basis, so apply today to join the DANINI team!
