We are looking for a Full-time Assistant Shift Lead to join us in our at Granville location.
Please visit our career page and submit your application.
https://miniso-ca.com/pages/careers
About MINISO
MINISO Group is a global lifestyle retailer offering a variety of design-led lifestyle products. The Company serves consumers primarily through its large network of MINISO stores, and promotes a relaxing, treasure-hunting and engaging shopping experience full of delightful surprises that appeals to all demographics. Aesthetically pleasing design, quality and affordability are at the core of every product in MINISO's wide product portfolio, and the Company continually and frequently rolls out products with these qualities. Since the opening of its first store in China in 2013, the Company has built its flagship brand "MINISO" as a globally recognized retail brand and established a massive store network worldwide.
As a well-established brick-and-mortar retail chain, MINISO has entered 105 markets with over 5,400 stores to date, attracting over 1 billion customers worldwide. The year 2023 marks MINISO's 10th anniversary, and the brand is advancing under the guidance of a new brand strategy. During the 2023 Global Partners Summit, MINISO founder and CEO, Mr. Jack Ye, introduced his vision for transforming MINISO into a lifestyle super-brand that brings joy to customers through collaborations and original designs, with professionalism throughout its entire operation playing a key part in future success.
Responsibilities:
- Greet guests as they enter the shop, ask whether they would like assistance with anything and provide help if needed in a friendly, hospitable and efficient manner.
- Delivering excellent service to ensure high levels of customer satisfaction.
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business.
- Operate a cash register and perform related tasks, including cash handling, credit card processing and opening and closing of the register when on the first or last shift of the day; prepare bank deposits.
- Knowledge of customer and market dynamics and requirements.
- Remain knowledgeable about and answer questions related to merchandise, sales, promotions and store policy.
- Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.
- Ability to work as part of a team and take initiative independent of direct supervision.
- Provide direction and feedback to workers during shifts.
- Alerts the management of potential security issues.
- Ensure health and safety standards are followed.
- Performs other duties as assigned.
Qualifications:
- Eligible to work in Canada.
- Flexible work hours and times.
Requirements:
- A friendly and energetic personality with customer service focus.
- Excellent communications and interpersonal skills.
- Ability to lift merchandise weighing up to 35 pounds.
- Familiarity with inventory procedures.
- Hands-on experience with POS transactions.
- Proven experience as a Shift Leader or relevant managerial role.
- Able to give clear directions and set expectations for staff.
- Capacity to train and develop team members.
- Ability to properly assess a situation quickly while keeping a professional and calm demeanor.
- Knowledge of the industry and relevant health and safety regulations.
- Experience in Retail stores is an asset.
Job Types: Full-time, Permanent
Pay: $18.50 per hour
Additional pay:
- Commission pay
- Overtime pay
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Application question(s):
- Are you able to work as full time includes Weekends?
- When will you be available for this position?
- What Is Your Weekly Availability (Monday to Sunday) To Work?
Experience:
- Retail Management: 1 year (required)
Work Location: In person
