Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments using the office's phone system
- Manage patient records and update electronic medical records (EMR) systems
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as needed
- Verify insurance information and collect co-payments from patients
- Maintain cleanliness and organization of the front desk area
- Have knowledge on how to take and report patient vitals
- Have experience using EMR at medical clinics
Skills:
- Experience working in a medical office
- Proficiency in using phone systems and handling multiple phone lines
- Knowledge of front desk procedures and customer service principles
- Familiarity with electronic medical records (EMR) systems, such as Epic or Dentrix
- Strong administrative skills, including data entry and record keeping
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
Please note that this job description is not exhaustive and may be subject to change, as needed, to meet the requirements of the organization.
Job Type: Full-time
Pay: $17.00-$18.00 per hour
Benefits:
- Extended health care
- On-site parking
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Medical office: 1 year (preferred)
Work Location: In person
