Req ID: 25599
Vacancy Type: Temporary
Number of Positions: 1
Closing Date: 10/14/2024
Job Summary
Reporting to the Supervisor, Outdoor Events, the successful candidate will be responsible for coordinating and booking/scheduling a variety of events, festivals, programs, exhibitions and private functions, for a variety of user groups and tenants. The Event Coordinator will book, coordinate and facilitate events and will communicate event details to the Special Events Advisory Team (S.E.A.T.), site services and operations teams at multiple locations.
Mississauga Celebration Square and parks city-wide are the primary locations of work.
Duties and Responsibilities
- Respond to inquiries regarding the booking and usage of Culture Venues and outdoor event spaces. Provide exceptional customer service to clients seeking to book space including site tours, rental quotes, event planning meetings, collecting all event requirements, and ensuring requested activities are all in compliance with City policies, procedures and guidelines.
- Ability to identify the client’s needs and evaluate their requirements.
- Provide cost estimates; assist with planning based on communication received from customers while liaising with internal service providers, i.e. Onsite Event Coordinators, Parks, Security, Technical Services, Box Office, Front of House, event operations teams, etc.
- Obtain and record event details; confirm booking reservation in city approved calendars; effectively communicate event details/service requirements and updates to all related venues.
- Collaborate with Event Producers and Marketing Consultants to ensure calendar is up to date and bookings are coordinated.
- Follow-up with clients upon event completion and provide feedback.
- Responsible for providing cost estimates to process rental contracts, working closely with the Customer Service Centre.
- Monitor, review and provide continuous improvement feedback on policies, guidelines and procedures.
- Assist with administrative support duties as assigned by the Supervisor, e.g. data tracking, asset inventory, processing of IT and Security access forms, ACTIVENET report printing.
- Coordination of purchases when required.
- Assume the role of Manager on Duty when required.
- Available to work evenings, weekends and holidays.
- Perform other related duties as assigned.
Skills And Qualifications
- Graduate of a post-secondary program in Event Management or equivalent with at least 2-3 years progressive responsibility in scheduling of events, and or event coordination and or sales and booking experience.
- Experience in booking and coordinating ticketed and non-ticketed outdoor events
- Experience/working knowledge of event venues, scheduling and coordination of events and cost estimates. Experience in working with and building relationships with event promoters, community groups, third party vendors.
- Knowledge of AGCO rules, regulations, and endorsements required.
- Experience working in Community Centres, Theatres, Cultural Facilities, Sporting Facilities; Parks; Live Event Venues, Arenas.
- Ability to work effectively in a team environment; excellent customer service skills.
Hourly Rate/Salary: $36.85 - $49.13
Hours of Work: 35 hours per week
Work Location: Living Arts Centre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Culture & Events
Non-Union/Union: Non Union
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.
Learn more about the City’s commitment to Equity, Diversity and Inclusion .
Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.
If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.