INDIVIDUAL SUPPORT WORKER- ABI - (Acquired Brain Injury)
North York Integrated Service Teams - IST
One (1) Bargaining Unit, Permanent Full-Time Position
Existing Employee
Monday-Friday 9:00am-5:00pm
Compensation: $22.44/hour-$24.87/hour
About Cota
Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/
Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values of Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.
Role Overview
The Individual Support Worker (ISW) provide individualized training, coaching and support to clients in order to help them to learn skills that will increase their independence in the community. For example, the ISW may help clients to learn any of the following skills: laundry, personal care skills, public transit, household maintenance, cooking silks, budgeting skills and social skills. The ISW will provide support to clients in their homes and community settings in either North York.
About the Team
The NY – IST Team is an interdisciplinary team of professionals that supports people with an Acquired Brain Injury, Developmental Delay, Mental Health and Psycho-geriatric clients as well as their families. The team is composed of professionals who work as one team to support the complex healthcare needs of this client population, their families and caregivers.
Primary Responsibilities:
- Provides individualized training, coaching and support to client with acquired brain injuries and behavioural management goals in order to help them learn skills that will increase their independence in the community. For example, the ISW may help clients to learn any of the following skills; laundry, personal care skills, public transit, household maintenance, cooking, budgeting and social skills while integrating the behavioral.
- Provides support to clients in their home and community settings.
- Assist client achieve personalized SMART (Specific, Measurable, Achievable, Realistic, Timely) recovery goals.
- Promotes client’s skill development and independence.
- Understands and works towards the need for continued involvement with any client, which may need to be carefully reviewed on a regular basis to promote the greatest degree of independence.
The Successful Candidate Requires:
- Post-secondary degree or diploma related to human services (e.g. Social Service Worker, Bachelor of Social Work, Developmental Social Worker, Psychology, Sociology, etc.) is preferred. As a minimum, the successful candidate must have a High School Diploma and certification as a PSW.
- Relevant experience in supporting clients with special needs, physical and/or cognitive disabilities, mental health and or addiction issues.
- Valid Crisis Prevention (CPI), First Aid/CPR, and ASIST certificates preferred.
- Ability to work in partnership with clients.
- Knowledge/sensitivity of the issues affecting people in the target group (e.g. acquired brain injury, mental health, poverty, unemployment, stigma, isolation).
- Demonstrated client-centered and customer focus approach.
- Ability to lift 10-25 lbs. (e.g. when demonstrating grocery/ laundry skills).
- Computer competent (MS Word, E-mail, Internet).
- Ability to work independently and as a member of a team.
- Ability to prioritize needs and organize work efficiently.
- Ability to problem solve and make recommendations to resolve issues.
- Excellent oral and written communication skills.
- Ability to identify client risk factors and coordinate appropriate follow-up.
- Respectful and aware of client-worker boundaries.
- Awareness of safety issues with client.
Other Requirements and Working conditions:
- Be available to work day & evening
- Significant travel within GTA is necessary
- Must have access to a vehicle
Application Details:
Please forward a cover letter and your current resume on or before February 12th, 2025 by 4:00 pm with the reference Job Posting EX343.
Cota's Values & Commitment
Cota's core values of Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation are at centre of who we are and what we do.
As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota's commitment to recognizing everyone's contributions, respect of everyone's dignity, unique experience and potentials.
Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.
Cota's Diversity Statement
Cota remains respectful of all protected rights in line with the grounds laid out by the Ontario Human Rights Code (OHRC). Cota is also strongly committed to diversity and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.
As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for the purpose of workforce reporting.
Cota's Accessibility Statement
Cota is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants with disabilities. For any recruitment related accommodation needs and/or requests please contact the HR Department via email to hr_recruitment@cotainspires.ca
Additional Information:
Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.
Screening Process:Please note that Cota uses AI to screen potential applicants for all roles.
Scent Free: Cota encourages a scent-free environment. Any staff or visitor attending any of our sites should please refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.)
We would like to thank all those that apply; however, due to high volumes of interests, only those selected for an interview will be contacted.
Thank you, Cota's HR Department.
