Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.
We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.
Position Title
Job Details:
Status: Regular Part-time Support
Hours: 24 hours per week
Faculty/Department: Employment Testing Centre
Campus/Location: North Campus
Salary: EPEW Band 6 ($26.27 - $30.46)
What You Will Do
Reporting to the Manager, ETS Testing Services, the Credential Testing Specialist is responsible for the coordination of all customer service and administration functions related to the administering of credential testing, special continuing education, or training projects for external clients of the Education & Training Solutions department. The incumbent will work with external service providers scheduling virtual proctoring services, test dates, and liaising with Test Centre locations/proctors throughout the province. The incumbent is also responsible for responding to all inquiries (calls/emails), uploading candidate exam information to the LMS/CRM, reviewing candidate accommodation requests and appeals, verifying and processing paper-based exams, and daily/weekly/monthly monitoring. The incumbent will also reconcile the department’s financial (CRM/Moneris) transactions to Humber Finance (Banner 9) and ensure all revenues are tracked, monitor the web portal to ensure all information is up to date, and execute confidential reports to Education & Training Solutions department.
Position Type
Regular Part-Time Support
Work Locations
North Campus
Job Family
Student Affairs and Services
Deadline to Apply
February 4, 2025
Job Posting
1/28/25
Department
ETS
About You
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:
Education
The successful candidate will possess a 2-year diploma or equivalent in Business Administration, Business Management or equivalent.
Experience/Skills
- The successful candidate will have a minimum of two years of practical experience which demonstrates the following:
- Strong organizational skills
- Proven ability to multitask and prioritize amongst critical deadlines and constant interruptions
- Sound judgement under pressure demonstrating tact and diplomacy - Excellent customer services skills - Strong verbal, listening and highly developed writing skills
- Great attention to details and accuracy - Intermediate level computer aptitude in a variety of software programs (e.g. Word, Excel, Email, CRM, Examity, Blackboard, Moneris)
- Must have work schedule flexibility as this position requires an evening shift - Must be confidential and discrete working with confidential test results and special accommodation requests
If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
What's in it for you?
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks!
Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.
Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).
