Job Summary
We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role involves managing patient appointments, handling phone inquiries, and maintaining accurate electronic medical records. A strong understanding of dental terminology and experience with AbelDent is preferred.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Schedule and confirm patient appointments using Dentrix or similar software.
- Manage incoming calls, addressing inquiries and directing calls as necessary.
- Maintain patient records in compliance with privacy regulations, utilizing electronic medical records systems such as Epic.
- Process patient payments and manage billing inquiries efficiently.
- Assist in maintaining the cleanliness and organization of the front office area.
- Collaborate with dental staff to ensure seamless patient flow and communication.
- Stay informed about dental procedures and terminology to effectively communicate with patients.
Experience
- Previous experience in a front desk role within a dental office and administrative skills.
- Proficient in using Abeldent .
- Knowledge of medical terminology related to dentistry .
- Excellent communication skills , with a focus on customer service.
- Ability to multitask effectively while maintaining attention to details .
- A team player who can work collaboratively with other staff members .
Join our dedicated team where you can make a positive impact on our patients' experiences while growing your career in the dental field!
Job Type: Part-time
Pay: $22.00-$30.00 per hour
Expected hours: 25 per week
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
Expected start date: 2025-02-03
