Let’s be unstoppable together!
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.
What will you be doing?
The primary objective of the Analyst Retail Client Service role is to deliver client service support for Circana collaborative gateway services that engage CPG retailer clients with their supplier partners to drive mutual growth. This role also supports senior Retail Client Service team members to deliver exceptional service to key retail client relationships.
Job Responsibilities
▪ Demonstrate Ability to build trusted relationships with retailer and to engage in a consultative manner with the retailer when helping solve/manage content deliverables
▪ Communicate, verbally and in writing, essential Circana service details and process information so that retailer stakeholders understand key capabilities and benefits
▪ Work closely with senior retail client service team members to understand and analyze client issues, target relevant insights, and make timely recommendations
▪ Help retailer derive key strategic insights from various data types that Circana provides and become familiar with retailer issues – merchandising, marketing, operations, supply chain, competitive landscape
▪ Support exceeding revenue and favorable data contract terms through quality delivery of solutions, reporting, and insights
▪ Build credibility with senior retail client service team members and contribute to an enthusiastic, client-focused team spirit
Requirements
- Bachelor’s degree in business or information technology preferred.
- Written and speaking Bilingual (French) preferred.
- 1-2 Years of solid experience preferable in retail industry
- Tableau, Power BI, Supply Chain and Business Analytical experience an asset
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Montreal, Quebec or Mississauga, Ontario
The salary range for this role is $35,000.00 $60,000.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.
You can apply for this role through our career website or our intranet site for internal candidates.
The application deadline for this position is Friday, February 14, 2025.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.
