Arena Operator
(Part-Time Contract Position)
Evening and Weekend Shifts
About Us
Since 1852, under the direction of the Basilian Fathers, St. Michael’s College School has been educating young men in goodness, discipline, and knowledge for lives of leadership and service, and forming them in faith to present the face of Jesus Christ to a world in need of his grace and his peace.
We are Canada’s only Catholic, Basilian, faith-based independent school. We educate young men from Grades 7 to 12 in a university-preparatory programme. Our scholastic environment for all boys is well-designed and suited to their strengths, aptitudes, and needs. It provides a unique learning and growing experience during which a boy develops the framework of his character and builds the foundation for his life as a man.
In graduating young men who change the world through lives of faith, character, and service, St. Michael’s College School brings integrity, unity, and healing to a fractured and uncertain world.
Position Available:
This position is responsible for varied duties around the arena that include, but are not limited to, ice installation, removal, and maintenance; general building custodial and maintenance duties; monitoring building, refrigeration and environmental systems. The Arena Operator will also address and respond to inquiries from the public and facility users and will ensure compliance with health and safety requirements in all aspects of the work. The Arena Operator is responsible for the safe and efficient operation and maintenance of St. Michael’s College School Arena.
Start Date: ASAP
Reports to: Arena Manager
Supervises: Other arena part-time staff.
Internal Contacts: All members of the St. Michael’s College School community.
External Contacts: Various businesses, suppliers, visitors, and general public.
Hours of Employment: Based on a 24-hour work week – this position offers evening and weekend shifts.
During ice removal period (mid-May to June), the Arena Operator is scheduled to work Monday to Friday during the day.
Rate of Pay: $25.00 per hour.
Responsibilities include:
Operations, Maintenance, and Safety Procedures
· Perform ice installation, removal, and maintenance to ensure quality ice in the arena
- Operates ice maintenance equipment, including but not limited to ice re-surfacer, ice edger, and other power tools in accordance with established procedures/practices and health and safety procedures
· Responsible for maintenance of refrigeration and other ice maintenance equipment
- Complete daily log sheets, task lists, and other paperwork as required, ensuring proper operation of department and arena, including monitoring refrigeration plant, building systems, and record readings
- Responsible for coordinating daily ice schedule and activities
- General upkeep of both the interior and exterior of the building to ensure a safe experience (i.e. cleaning, sweeping, mopping, clearing entranceways of ice, snow, and debris) and maintaining equipment and supplies inventory
- Responsible for minor repairs of the arena (i.e. painting, plumbing, and carpentry)
- Ensures that all safety precautions, fire prevention and practices are adhered to according to provincial legislation and municipal by-laws and policies
- Report any incidents of a significant nature, including any required repairs to equipment and property, to the Manager
- General opening and closing duties, ensuring facility standards are maintained
- Ensures the security of the arena upon closing
- Completes reports and documentation as required
- Works alongside other part-time staff and assists in their training and on-site supervision
- Assists in the operation of arena pro shop and snack bar as directed by the Manager
- Maintains vending machines and assists with inventory as needed
- Accompany and assist contractors and vendors, as required
- Takes charge of the arena, as directed by the Manager, including but not limited to accepting bookings for rentals and collecting revenues as required
· Participates in department meetings, initiatives, and training activities
- Assists with the setup and dismantling of functions being held in the arena or the school, as required
Customer Service
· Provides excellent customer service to all users and visitors to the arena by answering questions, resolving issues, providing guidance, resources, and direction to help address public inquiries and documenting incidents, as required
- Acts as a building representative and emergency contact, as required
· Onsite supervision of internal programming, including league and drop-in activities
· Completes required incident/accident reports on the appropriate forms and submits to the Manager
- Receives incoming deliveries and assists with transporting to applicable spaces
· Acts in accordance with federal and provincial legislation as well as school and departmental policies and procedures
· Demonstrates commitment to ensuring a respectful and safe workplace
Working Conditions
· Works at risk of physical hazards, ammonia fumes, equipment,
· Assist with the resolution of misunderstandings, as they arise
· Exposure to boiler room, ammonia/refrigeration plant room and very cold
conditions.
· Must be physically fit, able to lift and move heavy items up to 50 lbs, and able to work from heights
· Available to work shift work, evenings, and weekends
· Available to work on-call in an emergency, as required
· Other duties as assigned
What you bring to this role:
- Experience with arena operations in a recreational facility setting with a minimum 2 years of experience with the installation and maintenance of ice, including the operation of arena and cleaning equipment (e.g. floor scrubber) and possess ORFA’s Basic Refrigeration, ORFA’s Certified Ice Technician, and Working at Heights certifications required OR
· Experience with arena operations in a recreational facility setting with a minimum of 5 years of experience with the installation and maintenance of ice, including the operation of arena and cleaning equipment (e.g. floor scrubber) with plans to complete ORFA’s Certified Ice Technician and Working at Heights certifications
· Minimum Ontario Secondary School Diploma and/or the appropriate level of experience in a field relevant to the position.
- Up-to-date First Aid and AED (Automatic External Defibrillators) training are assets
- Knowledge and understanding of the Occupational Health and Safety Act
- Implementation and enforcement of general safety policies and procedures
· Valid G-class driver’s license with a clean driver’s abstract
- Excellent communication and customer service skills, including proven ability to problem-solve
· Strong teamwork and organizational skills
· The consistently demonstrated ability to work independently and achieve the desired results
· Computer skills including experience with O365 (Excel, Word, Outlook), web browser
Performance Competencies and Criteria:
· Maintains a professional image
· Efficient organization to ensure all tasks are completed in an efficient and timely manner
· Responsive and considerate to staff, students, and guest needs
· Ethical consideration and a consistent display of integrity in all duties
· An understanding and commitment to the delivery of a Catholic, liberal arts education to young men in Grades 7-12
· Provides excellent customer service and resolution skills
· Ability to complete various forms and other basic written communications
· Ability to work in a team environment, interact positively with supervisors, other staff, and the general public, as well as support and project values compatible with the organization
· Demonstrated excellent interpersonal and communication skills
How to apply:
Interested applicants should email a cover letter, resume, and proof of Working at Heights and ORFA Basic Refrigeration certification to Human Resources at St. Michael’s College School at resume@smcsmail.com indicating ‘Arena Operator’ in the subject line.
, however, applications will be reviewed on a rolling basis. Please do not wait until the deadline to submit your application.
We thank all candidates in advance. However, we will contact only those selected for an interview. No phone calls or agencies, please.
To work at St. Michael's College School, all employees must provide a Police Vulnerable Sector Screening check.
St. Michael's College School will provide reasonable accommodation for qualified individuals with disabilities in the job application process. Applicants are required to make their needs known in advance.
Job Type: Part-time
Pay: $25.00 per hour
Expected hours: 24 per week
Benefits:
Schedule:
- Evening shift
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Recreational Facility: 2 years (preferred)
Licence/Certification:
- ORFA Certification (preferred)
- First Aid Certification (preferred)
- Working at Heights Certificate (preferred)
Work Location: In person
Application deadline: 2025-01-31
