COORDINATOR, IN-MARKET SALES
Start Date: April 1st 2025 to October 24th, 2025
Work Hours: Full time, seasonal, shift work (start times may vary)
Days of Week Worked:Tuesday through Saturday
Location: Downtown Vancouver, Richmond, Burnaby, North Van
Wages: Competitive Wage ($3850 per month salary) plus phone ($65) + car allowance ($300)
Gray Line Westcoast Sightseeing works in partnership with Hotel Affiliates, selling and promoting our tours and attractions to guests from around the world! As an In-Market Sales Coordinator, you will be part of the Sales + Marketing Team, with a focus on building and maintaining the Hotel Affiliates Loyalty Program and these Partnerships. You will be reporting to the In-Market Sales + Hotel Partnerships Manager. To succeed in this fast-paced and evolving environment, you will be highly organized, have a strong attention to detail, and able to think outside the box. A positive attitude and letting your passion for Vancouver shine, will be essential for this role.
YOUR WORK WILL INCLUDE
- Affiliate account management; including set-up of new hotel accounts, training, troubleshooting technical difficulties, delivering commissions, guest service assistance and maintaining relationships.
- Assisting with planning and execution of tradeshows, events and familiarization tours
- Attending hotel affiliate events, functions and familiarization tours as a representative of GLWCS.
- Administrative duties; including commission reconciliation, CRM updates, email newsletter updates and sales reporting.
- Strategy development and execution working with sales and marketing team to develop in-market strategy and plan - focused on building long-term relationships and increasing overall sales.
- Preparing and delivery of marketing collateral (flatsheets, invitations) for affiliate program.
- Acting as a Reservations Agent for our Affiliates program on mornings and weekends.
- Attending tourism networking events or seminars as a representative of GLWCS.
WHAT WE WILL LIKE ABOUT YOU
- You love Vancouver and want to share it with the world
- You work equally well independently and as part as a team in a fast-paced environment
- Flexible schedule and enjoy working outside of the 9 to 5. Must work on weekends and able to work some evenings and holidays.
- Excellent English verbal communication skills – another bonus is a few different language.
- Strong time management and organizational skills (multi-tasking is a must!)
- Professional, positive personality and dynamic inter-personal skills
- You have a go-getter attitude, because we believe “Our attitude towards life determines life’s attitude towards us”
- Prior sales and/or service experience required
- Proficiency in Microsoft Office programs. Experience with reservation systems is a bonus!
- Graphic design skills and prior experience at a sightseeing company is also a big bonus
- Strong knowledge of Downtown Vancouver and surrounding areas
- Have a vehicle and valid BC driver’s license
WHAT YOU WILL LIKE ABOUT US
- Free admission and discounts for you and a guest to over 90 attractions through the Tourism Privilege Pass
- Central Downtown Vancouver office with easy access to all transit routes
- Referral program – get your rockstar professional colleagues to join our team
- Internal and external recognition programs for fun awards and prize opportunities
- Invitations to VIP tourism industry events, networking opportunities and familiarization tours
- Experienced and supportive Leadership team
- The little things like free coffee, hot chocolate and tea (available in-office)
Please include a Cover Letter when submitting your Resume.
Everything we do at Gray Line Westcoast Sightseeing is for a common purpose: Sharing Remarkable Experiences Together. We have been introducing the world to Vancouver, Victoria, and Whistler for over 40 years on our sightseeing tours, and we can’t wait to share these experiences with you. We attribute much of our success to our passion for Vancouver and the strength of our team. Gray Line Westcoast Sightseeing is the #1 Top Nominated Company at the Vancouver Tourism Awards for two years in a row in 2023 and 2024! This rise to the top is a testament to GLWCS's unwavering commitment to excellence and the exceptional efforts of our team who consistently go above and beyond to provide unparalleled tour experiences for our guests.
GLWCS is an equal opportunity employer. We are committed to the principles of equity, diversity, and inclusion. We are committed to creating and maintaining an inclusive workplace that welcomes, respects, and values diverse backgrounds, viewpoints, and abilities regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability. GLWCS recruits, hires, trains, compensates, and promotes people of all races, ethnicities, religions, genders, sexes, abilities, and ages.
Gray Line Westcoast Sightseeing respectfully acknowledges the unceded traditional territories of the xmθkym (Musqueam), Swxwú7mesh (Squamish), and slilwta (Tsleil-Waututh) Nations on which our offices are located.
