Job Overview
We are seeking a friendly and motivated dental assistant/receptionist to join our dynamic, modern dental practice. Proficiency with dental software, particularly Abeldent, is highly desirable.
About us:
Our practice is committd to providing high-quality dental care with a focus on patient comfort and satisfaction. We utilize the latest technology and techniques to ensure the best outcomes for our patients. Our team is dedicated, supportive and values a positive workplace culture. We offer competitive compensation based on experience and opportunities for professional growth and development.
Responsibilities
Front Desk Duties:
- Greet and check-in patients with a warm and friendly demeanor.
- Schedule and confirm appointments and manage the schedule efficiently.
- handle phone calls, emails, and patient inquiries professionally.
- Process patient check-ins and check-outs efficiently.
- Collect payments and assist with billing inquiries.
- Verify insurance information and process claims.
- Ensure the waiting area is clean, organized, and welcoming for patients.
- Assist in maintaining office supplies and inventory for the dental practice.
- Collaborate with dental staff to ensure smooth operations within the office.
Clinical Assistance:
- Assist the dentist during procedures, ensuring patient comfort and efficient workflow.
- Prepare treatment rooms and sterilize instruments according to the latest IPAC protocols.
- Take intraoral and panoramic x-rays using Dexis and take intraoral photographs.
- Knowledge of Steritraces an asset.
- Educate patients on oral hygiene and post-treatment care.
- Maintain accurate records using Abeldent software.
Qualifications
- Previous experience in a dental assisting or front desk role is required.
- Proficiency in using Abeldent is preferred.
- Excellent command of the English language is required.
- Strong understanding of terminology related to dentistry.
- Excellent organizational skills with attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Strong communication skills, both verbal and written, with a focus on customer service.
- Familiarity with phone systems and basic office equipment.
- High school diploma or equivalent; additional certification in office administration is a plus.
- CDA level I or II and HARP certified
If you are an energetic and caring professional who enjoys working with people and conributing to a positive dental experience, we'd love to hear from you!
Job Types: Full-time, Permanent
Pay: $20.00-$30.00 per hour
Expected hours: 25 – 40 per week
Benefits:
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (required)
Language:
Licence/Certification:
- Certified Dental Assistant (required)
Work Location: In person
