Clerical Coordinator, Reactivation Care Centre (RCC)

Sinai Health • Toronto, ON, CA • 1w ago

Sinai Health is looking for a Clerical Coordinator to support the Reactivation Care Centre.

About the Reactivation Care Centre (RCC):
Our specialized 16 bed inpatient reactivation program is located on the beautiful and quaint UHN-RCC campus. The Sinai Health RCC program is designed for individuals who present with decreased mobility, independence and/or function as a result of an acute illness or surgery. We focus on patients with potential for functional improvement, providing tailored care plans and utilizing state-of-the-art tools to support their recovery journey. Depending on the reactivation goals patients typically experience an average length of stay of 30 to 60 days. You will collaborate with a high performing multi-disciplinary team including Registered Nurses, Registered Practical Nurses, Nurse Practitioner, OT, PT, SW, and SLP to provide high quality and safe patient care.

In this role you will:

Monitor and respond to general email and phone lines, fielding calls and directing requests and inquiries to the appropriate team members
Complete and provide Human Resources/Payroll with required paperwork (i.e. PAFs, weekly authorized timesheets, pay adjustment forms and other related information)
Consult with Human Resources/Payroll to resolve related employee concerns
Under the direction of the PCM, liaise with Occupational Health Wellness and Safety to process return to work paperwork
Maintain unit inventory and order medical/stationary supplies and equipment
Document staff nurse certification, BCLS, specialty certificates (NRP/ACLS), nursing education and e-learning according to established processes, under direction of PCM
Under direction of the PCM, prepare all unit correspondence (i.e. letters to staff, memos to other units/departments, meeting minutes) and compiles and analyzes staffing statistics as required
Maintain departmental files and update unit manuals under direction of the PCM
Support the PCM in hiring processes by helping to arrange orientation and work assignment
Prepare for approval by PCM, work schedules for Registered Nurses, Ward Clerks and Service Assistants according to applicable collective agreement provisions and unit/Hospital policies/guidelines
Incorporate into the schedule approved modified work requirements, approved vacation and leaves of absence
Provide support under the direction of PCM to maintain daily staffing/staff replacement
Monitor posted schedules to ensure compliance with collective agreements and Hospital policy; consults with PCM to resolve issues
Arrange office equipment repair and liaises with Building Services for routine maintenance and related issues
Assist with other duties related to the position as required

Job Requirements

Job Requirements:

Mandatory

Successful completion of a college diploma, preferably in secretarial studies, from an accredited educational institution
1 - 2 years’ of recent ward clerk, medical secretary or similar related experience
Demonstrated strong ability to coordinate patient flow on daily basis
Minimum 40 wpm keyboarding/data entry speed

Preferred

1 - 2 years’ of recent experience working experience in a surgical area and working with collective agreements

Skills and Knowledge

Proficient in MS Office (Word, Excel, Access, Outlook)
Demonstrated strong ability to coordinate patient flow on daily basis
Proven flexibility, initiative, organizational and problem solving/decision-making skills
Excellent communication and time management skills
Demonstrated ability to work cohesively and professionally as a team member; ability to function independently with minimal supervision
Knowledge of staff scheduling issues and human resources/payroll functions/responsibilities an asset
Skilled at setting priorities and handling multiple tasks simultaneously
Demonstrated ability to effectively communicate, read and write using English in order to effectively perform essential requirements of this position
Demonstrated satisfactory work performance and attendance history

If this sounds like you and you feel ready to build your career within Sinai Health’s Reactivation Care Centre, apply via the button below and let us know why you’d be a great addition to our team.