Program Coordinator, Research Engagements

SickKids • co-op • Remote (Toronto, ON, CA) • 22h ago

About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

Position Description

The Program Coordinator, Research Engagements will facilitate how the voices of those who benefit from research at SickKids are heard and how they partner across the organization. The program coordinator will be responsible for connecting the SickKids' research community with persons with lived-experience to embed the perspectives of patients, families, and community members in everything we do. We are looking for a person who thrives on building authentic and meaningful relationships, with proven experience in executing impactful engagement strategies; someone focused on advancing how we listen to our community and improve the quality of research, education and care provided at SickKids.

Here's What You'll Get to Do:

Develop and manage communities of patient and family advisors, including recruitment, onboarding and training of patient and family advisors from across Canada.
Building relationships with the SickKids' community, and research partners across Canada including front line staff, department leads, research teams, and senior leadership, to embed the perspectives of patients, families and community members in research.
Support day-to-day patient engagement activities including arranging meetings, tracking partners' hours and providing reimbursements.
Promote and support patient-oriented research, patient engagement and child and family centred-care practices throughout SickKids.
Collaborate with patients, family caregivers, community leaders, and SickKids staff to:

o identify opportunities for patient and family partnerships,

o develop tools to support engagement in research,

o establish and coordinate governance structures and processes,

o develop and deliver communications, and

o prepare key performance indicators and reports for leadership.

Here's What You'll Need:

Strong knowledge of concepts, values, and theory related to patient engagement in health research and/or healthcare.
Minimum 3 years of administrative, coordinator and/or project management experience.
Outstanding ability to interact with, engage, and build relationships with diverse partners including patients, family caregivers, healthcare practitioners, and researchers.
Excellent project management skills, with demonstrated ability to manage multiple initiatives.
Expertise in business writing including policies and procedures, standards, reports, and designing and delivering presentations.
Outstanding collaborative, solutions-oriented approach, and interpersonal skills.
Outstanding written and verbal communication skills.
Strong organizational, time management, multi-tasking, and prioritization skills.
Excellent computer skills including Zoom, Teams, MS Word, Excel and PowerPoint
Experience as a patient and/or family research advisor within a healthcare and/or child health organization is highly desired.
Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives

Here's what you'll love

This position is eligible for employee benefits coverage. The full benefits package will be discussed at the time of offer.
A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
For more on why you'll love working at SickKids, visit our careers site.

Employment Type

35 hours per week
Temporary - 12 month contract
Hybrid model of work is supported

Our Commitment to Diversity

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital¿s receipt of all necessary documentation.

How to Apply

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

If you are still experiencing technical difficulties please email ask.hr@sickkids.ca to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.