GreenLife is seeking a friendly, customer-focused Sales Associate to join our team. If you have excellent communication skills, enjoy working in a dynamic retail environment, and are eager to help customers find the perfect products, this role is for you
Position: Sales Associate
Location: In-Store, Canada
Employment Type: Full-Time, Permanent
Key Responsibilities
Customer Engagement:
- Greet customers warmly and genuinely, ensuring their needs are understood and met.
- Provide personalized product recommendations and in-store consultations based on customer needs.
- Respond promptly to online inquiries and maintain daily updates on online advertisements.
Sales Operations:
- Manage daily store operations, including processing payments, fulfilling orders, and assisting customers with purchases.
- Operate the sales system efficiently and contribute to team efforts.
- Monitor store inventory, ensuring timely replenishment and organization of products on display shelves.
Showroom Maintenance:
- Keep the showroom and office space clean and organized to maintain a professional and welcoming environment.
- Stage the store to enhance customer experience and drive sales.
Customer Support:
- Deliver exceptional pre-sales and after-sales service, both in person and via telephone.
- Assist customers with product pick-ups and provide hands-on support when needed.
Collaboration & Reporting:
- Report directly to the Store Manager and coordinate with other team members to ensure seamless operations.
- Actively participate in team discussions to improve store performance.
Job Requirements
Languages: Proficiency in English and Mandarin is required.
Technical Skills:
- Proficient in Microsoft Office tools, especially Excel.
- Familiarity with inventory and sales systems (training provided).
Physical Requirements: Ability to assist with tasks such as stacking, receiving, and helping customers with goods.
Personal Attributes:
- Friendly, enthusiastic, and professional demeanor.
- Detail-oriented, proactive, and highly organized.
- Strong work ethic with a commitment to teamwork and execution.
Experience:
- Previous experience in sales, retail, or customer service is preferred.
- Must demonstrate the ability to drive sales through customer interactions.
Other Requirements:
- Legal authorization to work in Canada.
- Possession of a valid driver's license is preferred.
Compensation & Benefits
Salary: $18-$20/hour + commission.
Schedule:
- 40 hours/week (5 days/week with 2 days off).
- Day shifts with 8-hour shifts.
Benefits:
- Statutory government-provided benefits.
- Paid time off, increasing with tenure (2 weeks after 1 year, 3 weeks after 3 years, 4 weeks after 6 years).
- On-site parking.
- Career development opportunities, including growth into management positions.
- Skills development in social media marketing, market analysis, and retail operations.
- Hands-on training on sales systems and operational best practices.
Why GreenLife?
GreenLife is more than a workplace; it's a community. We pride ourselves on providing top-tier products and services while supporting the professional growth of our employees. Join a company that values innovation, collaboration, and customer satisfaction.
Ready to make an impact? Apply today and take the next step in your career with GreenLife!
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: No less than 40 per week
Additional pay:
Benefits:
- On-site parking
- Paid time off
Flexible language requirement:
Schedule:
Language:
- English (required)
- Mandarin (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
