Ace Management Group is one of Toronto’s leading firms in Customer Service, Sales, and Business Development.
We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consulting industry. Utilizing this customer-centric and consultative approach is a cornerstone in how our Customer Service and Sales Team works together to create a dynamic, diverse and collaborative workspace.
We emphasize our employee’s goals, growth, and leadership development to foster this atmosphere. As part of our Customer Service Sales Assistant team, you would become an expert in all areas of consulting, customer service, sales, and leadership development. The ideal candidate is undeniably dedicated to advancing our core mission of innovation and inclusiveness. The right candidate for our Customer Service Sales Assistant role is also a communications expert, empathetic towards people, and is exceptional at delivering results on behalf of our renowned clientele. If you are confident and possess these traits, joining our Customer Service Sales Assistant team would be ideal for you.
Customer Service Sales Assistant Responsibilities:
- Quickly and thoroughly learn marketing portfolio of clients
- Deliver personalized product and service recommendations with the customer's wants and needs at the forefront
- Articulate the features and benefits of our client’s products and services directly to our customers and possess the knowledge to answer any additional questions they may have
- Build rapport and long-lasting relationships with our customers to help ensure repeat business and brand loyalty
- Drive customer engagement and satisfaction from initial contact through the point of sale to delivery of products to further help scale acquisition growth and longevity
- Complete the sales process with any qualifying customer who meets the client’s parameters and maintains the ability to lead with the client brand
- Effectively and efficiently communicate with customers to handle all inquiries, resolve issues, and overturn any objections while completing the sales process,utilizing active listening skills, professionalism, and a high level of emotional intelligence
Benefits:
- Competitive compensation, and uncapped commission
- Access to the industry's top professionals for personal development and mentorship
- Opportunities to earn additional income through bonuses and client incentives
- Supportive and encouraging team-oriented environment; COVID-19 hasn't stopped us from building collaborative and strong relationships across our team
- Organic growth opportunities - We reward team members based on their performance, skill, and leadership ability
Customer Service SalesAssistant Qualifications:
- 1 year of experience in an entry-level or introductory position within the field of customer service and/or sales is preferred
- A self-motivated individual dedicated to utilizing their existing skills and have a student mentality to learn new skillsets
- Strong leadership skills and capability to mentor other members of the Customer Service Sales Assistant
- Exceptional communication skills, both written and verbal
- Tenacious and dedicated to reinforcing the core values of unbelievable customer service
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