BMW Toronto is currently hiring a Full-time Business Development Coordinator.
At BMW Toronto, we are always interested in hearing from talented, motivated individuals interested in exploring potential careers at our company. BMW Toronto is a family run and owned dealership, with the structure of a large group. If interested in joining our team, apply below!
As a key member of our Customer Service Team you will be responsible for answering all inbound calls while providing the highest levels of customer service.
Responsibilities of this role will include:
- Answering incoming telephone calls via switchboard
- Directing all customer inquiries accordingly
- Handling customer inquiries by phone, email and text
- Identifying and escalating priority issues
- Outbound service follow up calls
- Scheduling service appointments for clients vehicles in a courteous and efficient manner in a call center setting
- Occasionally covering our front reception desk
- Debit and cash transactions
- Organizing and filing work orders
- Cleaning and maintaining the coffee machine and restocking the coffee area
- Must be available to work days, evenings and weekends as required
Key Requirements:
- Excellent verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service skills
- Organizational skills
- Team work
- Multitasking
Experience with Reynolds Ignite and Google Docs is an asset.
****Must be available to work evenings and weekends as scheduled. ******
We Offer:
Health and Dental
Life Insurance
Profit Sharing
2 weeks PTO
Closed Sundays
Team Outings
Family Owned and Operated
