Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and coordinating seating arrangements while maintaining a smooth flow of service.
Responsibilities
- Greet guests warmly upon arrival and provide them with menus.
- Manage the reservation system and ensure accurate seating arrangements.
- Communicate effectively with the kitchen and waitstaff to coordinate guest needs.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Handle guest inquiries and concerns with professionalism and courtesy.
- Utilize POS systems for reservations and guest tracking as needed.
- Uphold high standards of customer service in a fast-paced environment.
- Provide information about menu items, specials, and restaurant policies to guests.
Experience
- Previous experience in customer service, preferably in a restaurant or food service setting is highly desirable.
- Strong communication skills with an emphasis on phone etiquette and guest interaction.
- Familiarity with hospitality principles and guest services is a plus.
- Ability to work collaboratively within a team environment while managing multiple tasks efficiently.
- A positive attitude and willingness to help others are essential qualities for success in this role.
Join us as we strive to provide outstanding service and memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $17.40-$21.00 per hour
Expected hours: No less than 20 per week
Additional pay:
Benefits:
- Discounted or free food
- Flexible schedule
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
