Go Auto is an expanding dealership group that offers its Warranty Administration Assistant / Service Appointment Coordinator best-in-class training, jaw-dropping pay plans and clear advancement opportunities.
A warranty administration assistant /service appointment coordinator will be primarily responsible for opening & closing and warranty repair orders to through CDK and booking customer service appointments. Your duties will include
- Process warranty claims in a timely manner, as each repair order is closed.
- Review and process all claims including; returned, rejected, adjusted and warranty
- Track each claim until its final resolution.
- Maintain warranty receivable schedules and reconcile credit memos daily
- Review and distribute product recalls to staff.
- Review repair orders for proper documentation and verifies criteria required by manufacturer are met
- Accepting inbound calls and making outbound calls to book appointments
- Other duties, as assigned
What you bring to the table
- Outgoing friendly personality with the ability to find common ground with anyone
- Strong time management skills
- Warranty Administrator experience in an automotive dealership is an asset
- Mechanical knowledge as prior service advisor or technician is an asset
- CDK experience helpful.
What’s in it for you
- Industry leading pay plans
- You’ll have three weeks of vacation your first year! After five years of service, you get four weeks. After ten years, you’ll get FIVE weeks of vacation.
- A comprehensive health care, dental (80% - 100%), and health spending accounts.
- An employee investment program that guarantees you a 10% return every year (a max of 25%)
- Ongoing training
Don’t miss out on this amazing opportunity!
If you’d love to become a part of the Go Auto family, apply online today at GoAuto.ca!
