Hours: Monday to Friday: Between the hours of 8:00am and 8:00pm

Annual Salary: $40,000.00

Start Date: Immediately

Location: 90 Sheppard Ave. East, North York, ON, M2N 3A1

Customer Service/Administration Representative

We are searching for a customer service oriented and organized individual who just want to help make someone's day better! At Solvere Services Ltd., we make sure our employees are motivated and inspired to help our clients. Our goal is to ensure a fun environment where we can help mold you into the amazing professional that you are and can become! Be a part of a company that provides exceptional services for our clients!

Job Summary

The Customer Service/Administration Representative is a professional, responsible, and customer satisfaction-orientated individual who handles mainly in-bound and occasional out-bound calls with a high degree of customer service and sensitivity. There are many opportunities for growth within our company and we are looking for individuals that can grow with us!

Responsibilities:

Assist with customer service calls and contact customers about their accounts
Assist with client related payment solutions in an engaging and professional manner
Document client calls accurately
Adhere to the company policies and procedures
Resolving of customer account discrepancies
Compliance of strict guidelines regarding privacy and protection of client information
Meet and exceed performance expectations

What Do We Offer?

Competitive remuneration with added performance incentives
A fast, friendly, and challenging work environment
A comprehensive introductory training program
On-going learning and professional development
Plenty of internal growth and opportunities!

Compensation

$40,000.00 per year
Extensive Training
FULL Benefits after 3 months!
Various company social events

Customer Service experience is needed, and professional training is provided!

What Are We Looking For?

A committed individual who is a fast learner and willing to grow within the business
Prior experience with customer service and administration
An ability to work flexible shifts is a must

MINIMUM QUALIFICATIONS:

Ability to work independently and within a team and maintain accuracy
Strong attention to detail with excellent written and verbal communication skills
Proficient computer skills
Experience in a call center or customer service environments is a plus

Looking for a dynamic, fun environment, with many opportunities for growth and working alongside brilliant and friendly people? Then apply today!

We are an equal opportunity employer prepared to accommodate those with disabilities.

Solvere Services Ltd

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