At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Career and Youth Services

Program: YLM

Employment Type: Permanent Full-Time (35 hours per week)

Number of Positions: 1

Job Summary:

The Administrative Officer provides front-line support services to the Foreign Credential Recognition Program (FCR) and assists with the administrative functions of the program. The Administrative Officer also provides support to the program team and actively participates in the program advisory committee.

Reports to: Senior Program Manager

Key Duties & Responsibilities:

Performs reception duties including providing basic program information, registering clients for intake assessments, and booking appointments with case manager

Develops, organizes, and maintains the program filing system, including client files, bookkeeping records, reports, and inventory

Enters data from client files to appropriate databases

Assists the team to prepare monthly, quarterly, and annual reports

Compiles project statistics and aggregates data

Prepares and updates marketing/promotion materials such as brochures, banners, and websites

Assists in program marketing and promotional activities

Prepares logistics for program activities including workshops and events

Maintains a bookkeeping record of all program expenses

Assists the Program Manager in reconciling monthly, quarterly, and annual financial statements

Maintains inventory lists

Organizes and orders office supplies

Handles incoming invoices and processes payments

Prepares timesheets and maintains records

Prepares minutes of staff meetings and Program Advisory Committee meetings

Performs other related duties as assigned by the Program Manager

Education, Training and Experience:

Bachelor’s Degree in Accounting/Finance, Business or related field

Minimum 1 year experience in the employment services sector

Experience with bookkeeping

Experience in program marketing and promotion

Experience in working with immigrants, newcomers, and refugees
Experience with multicultural clientele and immigrant related services

Job Skills & Abilities:

Excellent verbal and written communication skills

Ability to communicate in multiple languages is an asset

Ability to maintain accurate records

Ability to take initiative and multi-task

Excellent computer skills in MS suite (i.e. Word, Excel, Access, PowerPoint, Outlook, and Teams), social media, and internet applications

Excellent intercultural skills

Excellent interpersonal skills

Excellent organizational skills

Excellent customer service skills

Additional Information:

Criminal Record Check Required
Ability to work occasionally on weekends and evenings as required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

paid time off ‘monthly wellness days’ (up to 12 days per year)
additional agency holidays (2 additional statutory holidays)
3 weeks annual vacation (starting) and up to 6 weeks (maximum)
company-funded pension (GRRSP)
extended health & dental plan
employee & family assistance programs
access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by 11:59pm January 3 2025

While we appreciate all applications, only those selected for an interview will be contacted.

S.U.C.C.E.S.S.

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