RSL’S story:

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Eighteen Branches, and Four other Distribution Centers. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivalled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision

To be the environment that inspires excellence and trust within our community.

RSL Values

Gracious, Collaborative, Courageous, Innovative, Community Focused and Exceptional Experience

Great Place to Work

At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for four consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

Duties and Responsibilities

Administration of co-op programs, both vendor co-op and customer co-op, for major vendors including, but not limited to, the creation of statements, submitting claims, processing credits in RSL’s ERP system, and processing credit memos.
Administration of the SNAP Financial program
Administration of the marketing inbox on Freshdesk including, but not limited to, ensuring all emails are replied to, assigning emails to the appropriate team member for follow-up, organizing and updating statuses of emails as they are completed, and ensuring a high level of customer service to internal and external customers.
Managing and submitting co-op fund claims & residential dealer credits.
Managing the distribution of Marketing literature to branches.
Creating reports for Marketing promotions to measure the effectiveness of the promotions.
Administering vendor web portals and assisting in the onboarding of new sales staff members onto these web portals.
Assisting in the planning and registration of customers for customer incentive trips and internal company events
Managing internal and external Marketing collateral, including posters, wearables, and branded giveaways.
Managing, organizing, and updating inventory levels for all Marketing branded collateral and branded giveaways including wearables.
Managing the submission and reporting of Marketing programs (ex. Resideo Pro Perks and SNAP).
In coordination with the Marketing Manager, managing all sponsorship requests
In coordination with the Marketing Manager, support all new product releases including but not limited to, working with other members of the team to coordinate marketing assets for email, social channels and website and ensuring execution of all elements for a successful new product launch
Be the main point of contact for shipping and receiving of all marketing items
Be the main back-up and coverage for the Sales Administrator
This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.

Skills and Qualifications

Capable of following written instructions and documented procedures.
Understands basic inventory, warehousing, and stocking procedures.
Accuracy and attention to detail.
Basic \keyboarding skills.
Advanced knowledge of Microsoft Office tools particularly Microsoft Excel.
Problem-solving and analytical ability.
Motivated self-starter, comfortable in a fast-paced environment.
Demonstrated integrity and ethical standards.
Professional demeanor.
Effective listening, communication (verbal and written), and negotiating skills.
Judgment and decision-making ability.
Team player who works productively with a wide range of people.
Superior organizational skills.
Experience in a marketing assistant or administrative role.
Education: University Diploma.

What we offer:

The target salary range for this position is $50,000 - $60,000 CAD. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.

It's not all about work. That's why we support and recognize our team members with a range of benefits:

RSL is an entrepreneurial company - we don't micromanage
Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
3 weeks vacation
3 personal obligation days
Wellness Account
Stay healthy with our rich benefits package
Protect your future with our Pension plan
Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal-opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.

Refrigerative Supply Limited

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