Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for patients, ensuring a welcoming environment while managing front desk operations efficiently. This role requires a strong understanding of dental office procedures and excellent communication skills to provide exceptional patient care.

Duties

Greet patients warmly and manage the check-in and check-out process.
Schedule appointments and manage the appointment calendar using electronic medical records systems such as Dentrix or Epic.
Answer phone calls promptly, addressing patient inquiries and concerns with professionalism.
Maintain accurate patient records, including medical history and insurance information.
Process patient payments and handle billing inquiries.
Collaborate with dental staff to ensure smooth office operations and assist with administrative tasks as needed.
Keep the front desk area organized and stocked with necessary supplies.
Stay updated on medical terminology and office protocols to enhance patient interactions.

Experience

Previous experience as a Dental Receptionist - at least 2 years
Must have knowledge of TRACKER
Strong knowledge of medical terminology to effectively communicate with patients and staff.
Proficiency in managing phone systems and handling multiple tasks in a fast-paced environment.
Excellent organizational skills, attention to detail, and ability to maintain confidentiality of patient information.
A friendly demeanor with strong interpersonal skills to create a positive experience for patients.

Join our team and contribute to providing exceptional dental care in a supportive environment!

Job Type: Full-time

Pay: $23.00-$29.50 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay
Overtime pay

Benefits:

Dental care
Extended health care
Life insurance
On-site parking

Schedule:

Monday to Friday

Experience:

Dental receptionist: 2 years (required)

Work Location: In person

Platinum Dental Care

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Dental Receptionist