Have you got what it takes to be part of a dynamic team? Our growing Mad Mexican Head Office Team is looking for an Administrative Assistant to be a part of our culture, which values Communication, Growth-Mindset, Ownership, Integrity, Loyalty, Unity, and Quality. Your contribution holds great significance at Mad Mexican, thanks to your support; we can serve our business partners, customers, with positive and outstanding customer experience.

At Mad Mexican, we add our passion to our fresh and in-house prepared products to meet the taste of our consumer’s as we participate in more than 300 stores.

If you are looking to be a part of an organization that provides opportunities for advancement then we want you! To apply, please submit your application form via https://forms.gle/c2EtbhPzcgy4pYGXA

What will be your core responsibilities?

Ability to take initiative and multi-task with efficiency in responding to customers.
Connect and note daily customer orders and print invoices, packing slips as well as, distribution labels.
Develop and maintain relationship with our retail customers and follow up on late accounts in accordance with following procedures.
Be the first point of contact for our community from receiving guests at our office to incoming calls and answering online or email inquiries.
Determine and establish office procedures and routines.
Respond and handle customer inquires and concerns.
Effectively communicate with customers informing about any special offer, holiday and/ or announcements affecting our work hours or orders.
Provide additional support as required by the team.

What makes you a qualified candidate?

Strong work ethic with qualitative deliverable(s)
Represent Mad Mexican with high level of professionalism
Ensure positive customer experience
Strong organizational skills
Proactive, independent work habits and detailed follow-through
Excellent verbal and written communications skills
Ability to exercise effective judgment, sensitivity, and confidentiality
Ability to multitask
Excellent computer skills including MS Word & Excel
ERP system Experience (Preferred)
Bilingual Spanish would be an asset.

Teleworking Information

This is NOT a remote position.

Our benefits include:

Discounted Products
Paid Training
Employee Referral
Flexible Schedule
Vacation Pay
Working with an awesome team!

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

On-site parking
Store discount

Schedule:

Day shift
Monday to Friday

Ability to commute/relocate:

Scarborough, ON M1R 3C3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you have a valid SIN Number/Work Permit?
Does the indicated pay rate meet your expectation?

Experience:

Customer service: 2 years (preferred)
Administrative: 2 years (preferred)

Language:

Spanish (preferred)

Work Location: In person

Mad Mexican Prepared Food Products Ltd.

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Administrative Assistant