Sales Coordinator - Tour and Travel

Ready to spread the word about our exceptional guest experiences? We’re searching for a Sales Coordinator with the strategic ability to help us beat our room night sales goals. Night after night.

A little taste of your day-to-day

FINANCIAL RETURNS

· Achieve budgeted revenues and personal/team sales goals and maximize profitability

· Responsible for the Tour & Travel market segment that represents 7% of the overall market mix at the hotel – responding to inquiries by phone, email, or fax, coordinating confirmed bookings, establishing rapport with existing clients, and prospecting new accounts, etc.

· Administrative support to Sales Managers, Catering Manager and Director of Sales including but not limited to preparing proposals, contracts, BEOs, rate agreements, and reports

· Leading the social media marketing campaign for the hotel and in-house restaurant

· Preparation of monthly reports and monthly data input into Delphi system

· Coordinate marketing initiatives with the Director of Sales

· Assist in the planning and execution of sales and marketing collaterals for the hotel

· Maintaining all filing systems for the Sales Department

· Perform other duties as assigned

PEOPLE

· Assist Sales Managers with follow ups for rooming lists and client call backs

· Engage with existing and potential clients at client events

· Work with other department managers to ensure proper communication and execution of specific initiatives

GUEST EXPERIENCE

· Assist in Familiarization Tours, client events, preparation for Sales trips as required

· Provide clients with information related to the brand and hotel (loyalty program, restaurants, area attractions, facility information, etc) to enhance the guest experience

· Develop and maintain relationships with key clients and outside contacts in order to produce group business, to include room sales, food & beverage sales and catering/banquet services

RESPONSIBLE BUSINESS

· Develop awareness and reputation of the hotel and the brand in the local community by participating in networking events

· Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions

This position also includes supporting the administrative requirements of the General Manager and the Assistant General Manager. These are to include, but not limited to: typing, filing, faxing, preparing reports, etc.

What we need from you

· Full proficiency in all office procedures and clerical duties

· Computer experience at intermediate to advanced level with knowledge of Microsoft Office, Illustrator, Wordpress, Photoshop, Canva

· Previous Sales experience in a hotel environment an asset

· Must be a strong team player, professional and enthusiastic with excellent organizational skills, creativity and be a self starter

· Must have outstanding people skills and excellent verbal and written communication skills

· Proven ability to multitask and react positively in a demanding and stressful environment

· Proven ability to independently prioritize job tasks and guest needs

· Must be fluent in English

· Candidates must have Canadian work Authorization

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

From $45,000 a year - Permanent, Full-time

Holiday Inn Vancouver-Centre

New Jobs

Sales Coordinator - Tour & Travel