Job Description

About Us: Coast2Coast First Aid and Aquatics Inc is one of the fastest-growing and leading providers of Safety Courses in Canada. We offer a comprehensive range of programs, including CPR/First Aid training, Basic Life Support courses, and Professional Responder programs, across more than 20 cities.

The Role: B2B Sales Associate (In-Person) We are searching for ambitious individuals ready to lead by example. As a Business Account Specialist, you will be pivotal in delivering the brand experience our customers expect, driving results, and educating them on our array of programs.

Key Responsibilities:

Manage inbound and outbound sales calls, quote prices, and place orders.
Achieve and exceed sales goals.
Track booking statuses and accurately enter bookings.
Address customer inquiries regarding pricing and training availability, and follow up on payments.
Emphasize and ensure exceptional customer satisfaction.
Navigate and update various online tools and applications simultaneously.
Stay informed about all company communications, processes, and procedures.
Maintain a high level of product knowledge, including current technology trends.
Provide top-notch service that exceeds customer expectations.

Skills and Qualifications:

Minimum 1 year of sales experience.
Prior call center and customer retention experience is a plus.
Exceptional written and verbal communication skills.
Proficiency in building customer relationships over the phone.
Strong active listening skills.
Ability to engage well with diverse personalities.
Proficient multitasking abilities.
Strong decision-making skills.
Flexibility in working varying shifts or additional hours.
Comfortable handling high call volumes and managing time efficiently.

Required Skills:

A genuine passion for helping people.
Persuasive sales abilities.
Confident and assertive demeanor.
Skills in overcoming objections.
Effective problem-solving and critical thinking.
Adaptability.
Ability to thrive in a fast-paced setting.
A strong results-driven mentality.

Job Type:

Full-time, Permanent

Application Process: Interested candidates should complete the provided assessment to be considered for the position.

If you resonate with our values of Serving with Passion, Thinking Forward, and Playing as a Team, we can't wait to hear from you. Join us in a challenging yet fun-filled environment with fast-paced growth opportunities. Apply now, and our team will be in touch shortly!

Job Types: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Additional pay:

Commission pay

Benefits:

Casual dress
Company events
Dental care
Extended health care
On-site parking

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Thornhill, ON L4J 1A1: reliably commute or plan to relocate before starting work (required)

Application question(s):

Have you worked in B2B sales before? If yes, please provide a brief description of your experience. Alternatively, please write N/A if you have not. REQUIRED

Experience:

sales: 1 year (required)
Cold calling: 1 year (required)
Lead generation: 1 year (required)

Work Location: In person

Coast2Coast First Aid & Aquatics Inc.

New Jobs

Business Account Specialist