Skills
December 2018 – May 2024
MIS OFFICER, RTM INTERNATIONAL, DHAKA, BANGLADESH.
o Securing information and Managing users and data.
o Spreadsheet software
o Building dashboards and reports and developing and administering databases.
o Data modelling. Data analysts create visual models to process and present large sets of data
o Duties included answering customer queries and problem solving
o Generated repeat the project through successful client follow-up by 15% to 20%
o Performed project research surveys on customer needs and requirements.
March 2015 – November 2018 INVENTORY AND CASH MANAGEMENT OFFICER, SHOPNO (A LARGE SUPERMARKET) SYLHET, BANGLADESH.
o Processing customer orders.
o Greeting guests, order taking, delivering food and beverages,
o Follow up, guest retention, cleaning, sanitizing, side work, team work of all varieties,
o Reporting thoroughly to management, being responsible for cash and credit
o Responding to customer queries and resolving customer complaints.
o Processing, packaging and shipping orders accurately
o Organizing stocks and maintain inventory
o Ensure error-free cash inflow and outflow in the outlet
o Deposit the cash/cheque to Bank.
o Monitor, manage and optimize outlet inventory
o Generate daily, weekly and monthly reports
o Manage internal and external stakeholders
o Assisting to hiring and training of new wait staff.
February, 2010 – May 2014
TRADING ASSISTANT, SAINSBURY, WHITECHAPEL, EAST LONDON, UNITED KINGDOM
o Assist customers with shopping needs.
o They maintain product knowledge and memorize the location of items within the supermarket to answer inquiries.
o They also ensure all products are sufficiently stocked and displayed according to expiration dates.
o Assisting with trade placement and monitoring, execution allocation, and transaction communication.
o Working across the store to replenish stock, check dates across our fresh produce and grocery products as well as helping unload deliveries. SKILLS:
o Fluent in English and Bengali, Hindi and Urdu.
o MS Word, MS Excel, Power Point, Visual Basic, Photoshop, Illustrator, Email and Internet Browsing.
o Excellent written and verbal communication skills and Ability to multi-task and manage time well
About
To obtain a Challenging Position in any company that will provide both futures opportunities for growth, development and to use my skills and experience, that I have acquired my education, Highly motivated to carry my responsibilities to meet the goal of the company and willing take any challenge for outstanding performances
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