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Skills
• Process Improvement
• Mentoring
• Operations management
• Problem Solving
• Customer relationship management
• Customer support
• Work planning and Prioritization
• Team Leadership
• Staff Development
• Program Management
About
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Self-motivated Senior Managed Service Support brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.