Line of Business: RMC Pay Range: $64,390.00 – $81,553.33

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

Consult with, problem solve and advise clients regarding technical merits of various concrete mixes and value-added products
Interact with customers on the telephone and satisfy their requests for information and changes in shipping requirements
Input concrete orders, determine, and schedule delivery of concrete and negotiate timing with customers
Support day-to-day operations in the dispatch office
On the job training will be provide

What Are We Looking For

Strong communication and interpersonal skills.
Ability to handle challenging situations with empathy and professionalism.
Proficiency in using customer service software and tools.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.

Work Environment

Fast-paced and dynamic office setting.
Collaborative and supportive team culture.
Opportunities for remote work may be available.

What We Offer

Competitive base salary.
Industry leading benefits package, including health, dental, and wellness.
Pension plan with an automatic company contribution as well as matching contributions and RRSP options.
Opportunities for training, development, career growth within a global organization.

Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.

01702 - Heidelberg Materials CanadaLtd jobs

Customer Service Representative