Keller Williams is the world’s largest real estate technology franchise by agent count and has more than 1,070 offices and 190,000 associates.

Frequently recognized as the most innovative and agent-friendly brokerage, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Advantage Realty office features a state-of-the-art real estate training room, contemporary office space and friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous agent commission and an experienced leadership and support staff, Keller Williams Advantage Realty is a brokerage for those looking to rapidly build and grow their real estate careers.

Location: 1238 Queen St East Toronto ON M4L1C3 (Queen St. Cor Leslie St.)

Job Description:

Keller Williams Advantage Realty is seeking an experienced Part-time Real Estate Call Coordinator, who will positively represent the Company and serve as the first point of contact for all agents, clients and visitors to the brokerage. The Real Estate Call Coordinator will play a key role in daily agent administration by directing incoming telephone and email communications, organize the logistics of property showings, assist with general front office maintenance and provide additional administrative support to the Management Team as required.

Job Responsibilities:

· Ensure all incoming phone calls and emails are answered in a friendly, prompt, professional and courteous manner

· Direct all client inquiries to the appropriate Keller Williams agent in a timely manner

· Enter information accurately into Company databases

· Book and confirm property showings with accuracy and efficiency using BrokerBay

· Receive and issue property deposit receipts

· Greet all agents, clients and visitors entering the Keller Williams office with a friendly and professional approach

· Perform all duties following Company Standard Operating Procedures (SOPs)

· Maintain general office cleanliness and supply inventory

· Receive all mail and deliveries

· Assist the Management Team with additional duties as required

Qualifications and Skills:

· Secondary School diploma or equivalent (preferred)

· Residential real estate experience preferred

· Minimum 1+ years of administrative/receptionist experience required

· Superior customer service skills with a friendly people-oriented approach

· Excellent verbal and written communication skills

· Extremely organized with the ability to manage multiple priorities

· Analytical with a strong attention to detail

· Reliable and punctual

· High level of initiative

· Strong problem-solving skills and solutions-based approach

· Works well under pressure and is up for a challenge

· Computer proficiency (e.g., Microsoft Office)

Work Hours:

· 3-4 shifts (evenings/weekends) a week on a rotating schedule

· Monday – Friday 4:45 pm – 8:00pm, Saturday 8:30 am – 5:00 pm, Sunday 10:30 am – 4:00 pm

Experience:

· Administrative: 1 year (preferred)

· Real Estate: 1 year, (residential preferred)

Work Remotely:

· No

Keller Williams Advantage Realty is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. Accommodation will be provided in all parts of the recruitment and assessment (if applicable) process as required under Keller Williams Advantage Realty’s accessibility policies and procedures. Applicants must make their accommodation needs known upon requests for interviews.

Job Type: Part-time

Schedule:

Weekends as needed

Experience:

reception: 1 year (required)
real estate industry: 1 year (required)

Work Location: In person

Expected start date: 2025-02-01

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