Department: Unilux Brand
Location: Hamilton, ON
Compensation: $38,000 - $48,000 / year
Description
Job Title: Client Service Associate
Location: Hamilton, Canada
Company: Unilux Brand
Job Description:
Unilux Brand is looking for a dedicated and customer-focused Client Service Associate to provide exceptional support to our clients in Hamilton, ON. The successful candidate will handle client inquiries, process orders, and maintain client satisfaction through effective communication and problem-solving.
Key Responsibilities
- Respond promptly to client inquiries via phone, email, or in person
- Process and manage orders and transactions accurately
- Resolve client issues and escalate when necessary
- Maintain client records and ensure data accuracy
- Collaborate with internal teams to meet client needs
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Ability to handle multiple tasks in a fast-paced environment
- Previous experience in client service or customer support is an asset
Benefits
- Comprehensive health, dental, and vision coverage
- Paid time off, including vacation and sick leave
- Retirement savings plan with employer contributions
- Employee wellness programs and mental health support
- Professional training and development opportunities
