About KEV:
KEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management processes, our SchoolCash platform provides real-time visibility and control over how districts and schools create, collect, manage, track, and reconcile these funds. Parents benefit from an easy-to-use solution that offers convenience and supports all payment types. More than 26,000 schools across North America rely on our solutions to manage over $4 billion in activity funds annually.
The company is headquartered in Toronto with offices in Cambridge, ON and across the U.S. KEV is a portfolio company of Serent Capital, a leading middle market private equity firm focused on high growth technology businesses.
Why Join KEV?
- Work in an industry that benefits children, parents and schools
- Do meaningful and purpose-driven work, and make a real impact
- Join a quickly growing organization with real opportunity for learning and growth
- Passionate and accessible leadership team that cares about people, personally and professionally
- Hybrid work environment (3 days a week in either our North York or Cambridge office)
Job Description:
We are looking for a collaborative and highly engaged Account Development Representative (ADR) to join our Account Management Team. The ideal candidate will cultivate relationships with existing customers in order to support the Account Managers with key communication initiatives, re-establishing relationships and expanding business. The ADR role is an entry point into a career as a KEV customer-facing Account Manager, responsible for ensuring the success of customers and driving growth.
Responsibilities:
- Contact existing KEV customers with dormant communications in order to re-establish communication and set up meetings with the appropriate Account Manager
- Conduct outreach to customers who have the greatest opportunity for upsell and cross-sell to set up meetings for the Account Manager for that territory
- Achieve or exceed monthly quotas for customer meeting management, beginning with research and ending with the customer meeting
- Identify any changes to key contacts within our existing customers.
- Partner with Account Managers, Marketing and other teams on an as-needed on key marketing outreach and other key initiatives
- Please note, for the first 3-6 months, the ADR will be responsible for assisting with a key project migrating existing customers to a new payment partner
- Document all activities and communications in Salesforce
- Provide feedback of key messages hearing from prospects in terms of our messaging, needs of the prospect, message resonation, competitive insights etc.
- Generate appointments by means of proactive outbound communications
Skills and Experience:
- Bachelor's degree or equivalent experience
- 1-2 years of work experience, including exposure to or experience in K-12
- Strong communication skills
- Ability to work autonomously
- Excellent time-management skills
We Offer:
- Competitive salary
- Comprehensive health and dental benefits
- Professional development opportunities
- Continuing Education
- Great colleagues and collaboration
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by an individual joining the KEV team in this or any other capacity.
KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.
KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
