About MACKAGE
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Job Summary
Reporting to the Store Manager, the Part-Time Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.
What you’ll do:
- Meet and exceed store sales, KPIs and personal target.
- Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
- Ensure proactive client engagement leveraging CRM and growing the clientele database.
- Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
- Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
- Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
- Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
- Act as a strong team player and always remain respectful to your team and customers.
What you’ll need:
- 1-2 years’ experience in a store environment.
- Luxury retail experience is a plus.
- Multilingual is a plus.
- Excellent customer service, sales and communication skills set.
- Problem-solving skills related to basic customer service.
We want to get to know you
Job Types: Part-time, Permanent
Benefits:
- Dental care
- Paid time off
- Store discount
- Vision care
Work Location: In person
