Customer Business Analyst, Impulse

Ferrero • Remote (Toronto, ON, CA) • 1w ago

Job Location: Toronto

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

Are you passionate about turning data into powerful insights that shape strategic decisions? At Ferrero, we're looking for a dynamic Customer Business Analyst to join our Impulse team! In this critical role, you’ll harness the power of data to fuel the growth and development of the Impulse channel. As a key collaborator, you’ll work closely with 5 Customer Business Managers and our Director of Sales, while partnering cross-functionally to make a real impact.

The Customer Business Analyst, Impulse role is hybrid in our North York, ON office and reports into the Sales Director, Impulse.

Main Responsibilities:

Collect data and analyze/report sales metrics, including but not limited to: shipments, POS sales, inventory, market performance, distribution through retailer POS systems, Nielsen, and other data sources
Develop and present insights garnered from analyses for internal and external customer use
Evolve and maintain volume, trade, and market performance reporting tools
Provide input regarding predicted effectiveness of promotional scenarios and impact to sales forecast
Provide analytical support for key field team projects
Complete post analysis and make recommendations for improvements to:
- Assortment
- Retail
- Promotion
- Listings
- Store level merchandising execution
Develop insights and make recommendations for planogram improvements including placement and distribution
- Follow through on distribution gains/losses with baseline forecasting trends
Administrative support, as required

Who we are looking for:

Post-secondary education required; 1+ years in analytics, preferably in a CPG environment
Superior Microsoft Excel skills with analytical abilities and a focus on detail/accuracy
Strong critical thought process with the curiosity and ability to investigate trends and identify areas for sales focus
Self-starter who takes initiative
Resourceful with the ability to work effectively with others as well as independently and multitask in a team environment
Ability to prioritize, meet deadlines & manage requests from multiple stakeholders
Enjoy working in a fast-paced environment and demonstrates a bias for action/sense of urgency

Accommodation:

Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

About the Role:

This role is located at 100 Sheppard Avenue East, North York, ON M2N 6N5

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Requisition ID

67738

Job function

Sales

Country

Canada

City

Toronto

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