Position Overview
The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The Sales Coordinator is a developmental role for progression to a Sales Manager after one year. The position reports into a Sales Director or Director, Event Technology.
Key Job Responsibilities
Sales Support and Coordination
- Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
- Maximize revenue and adhere to event profit guidelines for all assigned business.
- Meet client needs through attending client meetings and responding to client concerns, questions and problems.
- Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
- Effectively use ENCORE tools and resources to respond to customer requests.
- Ensure CRM is accurate and up to date at all times.
Job Qualifications
- Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
- Prior technology, sales, hospitality or event planning experience a plus
- Technical aptitude and proficiency with computer software and programs
- Strong written and verbal communication skills
Competencies (by Core Values)
- Hospitality
- Responsiveness
- Ownership
- Professionalism
- Communicates Effectively
- Action Oriented
