Job Summary
We are seeking a detail-oriented and organized Medical Administrative Assistant to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a smooth workflow within the medical office, and providing exceptional support to both patients and healthcare professionals. This role requires proficiency in electronic medical records and familiarity with medical terminology, as well as a strong ability to handle phone systems and administrative tasks efficiently.
Responsibilities:
Patient Interaction: Greet patients, schedule appointments, and assist with inquiries in a friendly and professional manner
Administrative Tasks: Manage patient records, handle correspondence, and maintain accurate documentation. Strong Administrative skills and attention to detail
Bill Insurance Coordination: Verify insurance coverage, process claims, and assist patients with billing questions.
Ability communicate and bill to MSP, ICBC, WorkSafe, and other third party insurance companies
Scheduling: Coordinate practitioners schedule and manage appointment calendars.
Office Management: Monitor office supplies, organize files, and maintain a clean, welcoming environment.
Communication: Act as a liaison between patients, healthcare providers, clinic owner and insurance companies.
Qualifications:
Experience: Proven experience in a healthcare or administrative role is preferred, at least 1 year for both.
Education: Completion of a medical administration program or equivalent is an asset.
Technical Skills: Proficiency in medical software, Microsoft Office Suite, and electronic health records (EHR specifically JaneApp).
Interpersonal Skills: Excellent communication in the English Language (having a second language is an asset), empathy, and the ability to maintain confidentiality. Ability to manage patients interactions professionally and efficiently
Time Management: Strong multitasking and organizational abilities to manage a fast-paced environment.
Professionalism: A polished demeanor and a proactive approach to problem-solving.
Job Types: Full-time, Permanent
Pay: $29.00-$30.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- Company events
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2025-02-03
