Travel Edge is the largest luxury-focused travel agency in North America with over 750 advisors, planners and travel experts specializing in Leisure, Corporate & Events travel. At Travel Edge we believe in the power of travel, our people, the technology they use, and giving back to the communities in which we operate. Our luxury advisors are at the core of everything we do and specialize in air, hotel, cruise, tours, and VIP travel, where our Corporate Travel Consultants are the experts in providing tailored, full-service travel management solutions to our business clients.
Responsibilities
- Arrange routine and complex domestic and international business travel for air, car, hotel, limousine, and rail through phone and email
- Adhere to tiered travel policies
- Maintain an exceptional and consistent relationship with our clients
- Assist with researching and resolving client enquiries in a timely manner
- Support group travel reservations
- Update traveler profile information with our online support team
- Achieve monthly and yearly sales targets
- Other tasks as requested
Qualifications
- A minimum of 2 years of experience in corporate travel working multiple accounts
- Ability to learn to ticket in ARC and BSP
- Strong knowledge of commission contracts and ticketing formats
- Ability to function in a fast-paced work environment
- GDS experience in Native Sabre
- Strong communication skills both verbal and written
- Demonstrated ability to liaise with clients and establish positive relationships
- Experience in a matrix based and collaborative environment
- Strong attention to detail, being highly organized and showing the ability to multi-task
- Experience using Microsoft products such as Outlook, Teams, Excel and SharePoint
Team Culture
- Thrives working in a technology and KPI-driven organization.
- Able to thrive in an entrepreneurial environment with ambiguity.
- Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning on what’s working and not working.
- Low ego and a team player.
- Has the ability to build trust and work through conflict
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
We thank all candidates for their interest however only those selected for an interview will be contacted.
