Specific Duties
- Greet and assist visitors, clients and employees in a professional and courteous manner.
- Register and sign in visitors, ensuring compliance with security procedures.
- Manage incoming calls, route them to the appropriate department, and take messages as necessary.
- Manage issuance of uniforms to new hires, ensuring proper sizing and documentation
- Partner with Accounting team to ensure accurate records for the uniform inventory.
- Collect and document the return of uniforms from the employees that are no longer with the company.
- Prepare ID cards for the new hires.
- Receive and distribute incoming mail and packages.
- Prepare outgoing mail and packages for shipment.
- Address and resolve inquiries and issues from clients, visitors and employees.
- Escalate complex issues to the appropriate department or personnel.
- Provide administrative support to various departments as needed.
- Receiving correspondences and drafting, checking and sorting emails
- Updating office files or records
- Answering and addressing complaints or questions
- Other duties as assigned.
EDUCATION, SKILLS & EXPERIENCE – What you will bring?
- Excellent written and verbal communication skills.
- Proven experience as an Administrator, Receptionist, or similar role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Attention to detail and a positive, customer-focused attitude.
- Technical knowledge of various software applications.
- Must be self-starting and results oriented.
- Strong interpersonal skills and demonstrated ability to build teamwork and strong business relationships.
- Articulate, professional and able to communicate in clear, positive manner with clients and staff
- Customer Service experience an asset
Why become a part of Synergy family?
We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability.
We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.
Perks we offer:
- We are all about our people and we show it!
- Competitive pay and comprehensive benefits
- A responsive and supportive management team
- Industry-leading training programs at no cost to you.
- Continuous coaching and support for professional development
- Promote diversity through employee engagement.
- Provide growth and development opportunities.
- Discounted GoodLife membership for a healthy work-life balance
- Access to exclusive savings and various perks through PerkoPolis
- Health and Dental benefits available after completion of probationary period
- Celebrate birthdays and participate in engaging team building activities.
- Enjoy the convenience of paid parking.
Synergy Protection Group Inc. values diversity and is proud to be an Equal Opportunity Employer. We encourage applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the interview process.
Job Type: Full-time
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Schedule:
Application question(s):
- This position is an on-site role and would require you to be in the office 5 days a week. Are you okay with that?
- Please share your salary expectations for this role.
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
