Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About The Role
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
About The Role
We’re looking for a new Agent to join our Sales and Customer Service team. If you’re passionate about customer service and are known for your excellent communication and people skills, this could be the opportunity you’ve been waiting for.
As a Sales and Customer Service Agent, you will become an expert at providing our current or potential customers with the best insurance coverage options for their cars and homes. You will listen to them, understand their needs, and communicate – in the most simple and easy to understand terms – the available choices and related benefits. We work together to provide an outstanding customer experience, so your team spirit and talent for getting things done will help you find success in this role.
What You'll Do Here:
- Play a key role in providing the best possible protection for our clients' most valuable assets by advising them to make informed choices and answering their product questions.
- Analyze customer needs, promote products and services and suggest choices and innovative solutions.
- Guide auto and home customers on insurance solutions.
Qualifications
What you bring to the table:
- High school diploma (post-secondary education is an asset)
- Previous sales, customer service and/or call centre experience
- Bilingual in French and English (an asset)
- Available to work Monday to Friday, between the hours of 8:00 AM to 8:00 PM and every other Saturday, from 9:00 am to 5:00 pm for the first year.
- Team player
- Sales and Goal Driven
- Dynamic and customer-driven
- Developed advisory skills.
- Great communication and negotiation skills
- Excellent computer skills and can juggle between different computer systems at the same time
- No Canadian work experience required; however, you must be eligible to work in Canada.
Please Note That All Candidates Must Be Available To Work Full-time, 5 Days Per Week During Our Hours Of Operation As Follows:
- Between the hours of 8:00 AM and 8:00 PM - Monday to Friday (based on availability)
- 9:00 AM and 5:00 PM – Saturdays (mandatory)
- Occasional Statutory Holidays
What We Offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
