Job Description
Position Summary: Under the direction of the Shift Manager, the Server Assistant at Gordon Ramsay Steak is responsible for providing the Gordon Ramsay standard of creating a remarkable experience and exceptional hospitality. This individual is responsible for manicuring active tables and clearing, preparing, and resetting vacant tables. This role will work with team members to maintain the highest quality of service and hospitality while ensuring adherence to all policies and procedures.
Key Accountabilities
- Assist greeting guests warmly and escorting them to their tables as necessary.
- Ensure tables are clean and properly set up for service. Remove used dishes, glasses, and utensils promptly and clean tables efficiently between courses and after guests depart.
- Assist guests with any immediate needs, such as refilling water glasses and providing additional napkins or utensils.
- Support servers by running food to tables, delivering non-alcoholic beverages, and assisting with any guest requests.
- Communicate effectively with servers and kitchen staff to ensure seamless service.
- Maintain cleanliness and organization in the dining area, including sweeping floors, wiping down surfaces, and ensuring that restrooms are tidy and well-stocked.
- Keep server stations stocked with necessary items such as clean silverware, glassware, and plates.
- Assist with opening and closing duties, such as setting up and breaking down tables, polishing silverware and glassware, and ensuring that all areas are ready for service.
- Work collaboratively with the entire service team to ensure that guests have a seamless and enjoyable dining experience.
- Follow all health and safety regulations, licensing laws, and company policies to ensure a safe and compliant working environment.
- Perform other duties as assigned.
Education And Qualification Requirements
- Experience in a restaurant environment, fine dining experience is considered an asset.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills.
- A passion for providing a Great Experiences and Memories to all guests, both external and internal.
About Us
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
The only thing we don’t play games with…..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!
