Company Description
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground-breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 17,000 employees, more than 1,250 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
Job Description
Union: Non-Union
Site: Toronto General Hospital
Department: Onboarding, Orientation & Learning
Reports to: Lead, Orientation and Learning
Work Model: Hybrid
Grade: N0:07
Salary: $71,643 - 89,564 per annum (to commensurate with experience and consistent with UHN compensation policy)
Hours: 37.5 Hours per Week
Shifts: Mon - Fri
Status: Permanent Full-Time
Closing Date: December 5, 2024
Job Summary
As an Education Specialist on the People and Culture team you will play a pivotal role in supporting corporate compliance training, and developing and curating engaging and effective learning materials and courses that meet our client's needs for training and development.
You will play a key role in developing eLearning programs by collaborating with clinicians, administrative, managerial, research and technical employees as content owners. You will facilitate the course design process by writing storyboards, designing training documents, and developing interactive eLearning courses. You will also support the organization to leverage existing content in our content management system, currently SkillSoft Percipio, by curating learning journeys aligned to client needs.
The successful candidate will be comfortable in collaborating with team members to create and produce effective and engaging learning materials for both blended and online learning environments using graphics, animation, photography, videos and educational games to enhance learning experience.
Duties
- Possess advanced understanding of adult education principles and demonstrate efficient application of these principles in order to design, develop and deliver interactive online eLearning training programs under minimal supervision, and to curate existing content based on clients’ learning needs
- Follow guidelines to ensure courses meet AODA standards, and align with emerging trends and best practices in adult education
- Build strong relationships and communicate effectively with Subject Matter Experts to support the design and maintenance of eLearning course content. Build foundational knowledge of job functions and workflows of client groups.
- Collaborate with faculty and other SMEs to develop best-practice assessments/ tests to achieve learning objectives
- Design eLearning courses that effectively and creatively use technology to meet educational and business goals
- Develop, test, and troubleshoot eLearning modules to ensure defect-free performance and compatibility across different platforms
- Evaluate existing instructional materials to identify opportunities for enhancement and redesign them accordingly using emerging technologies
- Contribute to creating project scope, defining project goals, and developing proposal timelines.
- Demonstrate effective project management, administrative and organizational skills and manage time appropriately for all assigned work, including target dates for creating new instructional designs, handouts and performing other tasks
- Prioritize different tasks based on team’s goals and needs, manage multiple projects simultaneously, and work effectively under pressure to meet deadlines.
- Perform cross-functional tasks and/or other duties consistent with the job classification, as assigned or requested.
- Collaborate with the Learning Management System (LMS) team and other technical teams to troubleshoot and resolve learner-related issues.
Qualifications
- Post-secondary degree or diploma in instructional design, education, web development, or a related field.
- 2+ years practical experience in instructional design and elearning
- 2+ years practical experience in designing and curating online learning solutions using adult learning principles
- Sound knowledge of instructional design and project management (needs analysis, planning, implementation, and evaluation) required
- Basic understanding of performance and competency-based curricular design grounded in adult learning principles.
- Experience with instructional design models such as ADDIE and AGILE, with the ability to apply them in the development of eLearning solutions.
- Demonstrated ability to design creative, interactive online-courses
- Experience with 3rd party course authoring tools (e.g., Storyline, Lectora, Captivate) for developing online courses
- Experience with Adobe suite of graphic designing tools (e.g., Photoshop, Illustrator)
- Knowledge of Learning Management Systems (e.g. Moodle, Brightspace, Canvas)
- Ability to work independently and within a team under tight timelines, demonstrating a high degree of self-direction, initiative and motivation
- Must have advanced organizational skills and ability with excellent attention to detail
- Excellent verbal and written communication skills. Solid experience in Universal Design for Learning (UDL), Web Content Accessibility Guidelines (WCAG), and Accessibility best practices and standards (AODA)
Additional Information
Why Join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
