Client Care, Animal Care Attendant
Location: Toronto, ON
Secord Animal Hospital welcomes a full-time Client Care, Animal Care Attendant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated! As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CCS/ACA is the pivot around which the hospital operates and is responsible for:
- Delivering outstanding client service by greeting visitors, managing appointments, and handling payments.
- Educating clients on pet care and recommending products or services.
- Assisting veterinarians and technicians with patient care and treatments.
- Maintaining accurate records and managing email correspondence.
- Caring for our patients; feeding, walking and offering a gentle voice of assurance
- Ensure animal housing or enclosure is clean, sanitary and comfortable
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a warm and welcoming environment
- General housekeeping duties; pet holding areas and common areas when required
- Willingness to learn more regarding; pet nutrition, veterinary services, updated medical office procedures and assisting the veterinary staff with various tasks and treatments
- Capable of taking initiative and working both independently and collaboratively
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in!
- VCA Canada Student Loan RRSP Program – Ask us more!
- Competitive wages and benefits!
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- RRSP Employer 5 % Match Program – saving for your future just got easier!
- Extensive online anytime-anywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
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If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
