Digital Operations, Specialist

Warner Music Canada • Full-time • Toronto, ON, CA • 1d ago

Job Description

Location: Toronto, Ontario

Start Date: Early January 2025

18 Months Maternity Leave Coverage

We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalogue of more than one million copyrights worldwide.

We currently have a fantastic opportunity to join our innovative and highly sought-after Operations Team. This role is vacant due to a maternity leave coverage for twelve (12) months.

A Little Bit About Our Team

Warner Music Canada is home to some of the most influential and innovative artists of our time. Our extraordinary roster of new and established recording artists is unparalleled, and our collective influence on music culture is without precedent. With a visionary approach toward discovering and nurturing musical talent, the Warner Music Canada family of labels is currently home to an impressive generation of major artists.

The Digital Operations Specialist is responsible for the effective scheduling and delivery of all digital products. This individual will work closely with A&R, Production, Streaming Dept, and Marketing teams to ensure all WMG products are available upon release date. This individual must have a strong working knowledge of all digital music services, specifically, iTunes, Apple Music, Spotify and YouTube.

Here You’ll Be Able To

Provide timely and accurate scheduling for WMG owned and distributed digital (audio & video)
Manage timed release set-ups
Manage product take downs related to Lost Rights
Ensure successful delivery for priority releases with each digital account using (Digital Pick Pack and Ship, iTunes Connect, Spotify SCATMAN, Deezer, YouTube Content Manager, and Bytedance - TikTok backends)
Confirmations on all product deliveries for Domestic and P&D product
Troubleshoot any content delivery issues
Liaise with WEA Labels and Operations teams for up-to-date scheduling info
Provide support to Account Managers, A&R, & Marketing teams on release enquiries or delivery issues
Set up and input all Domestic and 3rd party domestic digital releases into our Internal Distribution System for proper reporting and revenue.
Work with our Streaming and A&R team for product scheduling and pricing (Canada and/or specific territories) based on Product distribution rights
Adding Video GRIDs creations into our internal CMS system for proper recording
Pull Weekly Reports for the Streaming, Operations, and Marketing team on releases upcoming
Submit Apple campaigns for Tracks and Album sales on the iTunes Store.
Ensuring that all digital release setups are being mapped out to the right Artist Pages at DSPs.
Adding additional sound clips in MediaMatch backend (TikTok) if needed.

It would be music to our ears if you had:

2+ years’ experience in an operations role preferred.
Post-secondary education in similar field of interest
Exceptional written, verbal, and interpersonal communication skills.
High attention to detail
Ability to handle a flexible changing environment
Excellent time management skills
Mandatory 4 day a week in office

Why join us?

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.

Love this job and want to apply?

Click the “Apply” link or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter.

Please note that due to the volume of applicants we receive for a given position, you may not be contacted if you do not meet minimum eligibility requirements for this position.

Thanks for your interest in working for Warner Music Group. We love it here and think you will too.

We are an equal opportunity employer that is committed to inclusion and diversity and will not discriminate against an applicant or employee on the basis of race, religious beliefs, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, record of offences, marital status, family status, or any other protected grounds under applicable legislation.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to PeopleTeam.Canada@warnermusic.com and let us know the nature of your request and your contact information.